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Capgemini - Digital Banking Services

Vendor Analysis

by Andy Efstathiou

published on Oct 04, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in Digital Banking Services.

Who is this Report for:

NelsonHall’s ‘Digital Banking Services: Transforming the Financial Services Industry’ Vendor Assessment for Capgemini is a comprehensive assessment of Capgemini’s banking industry digital services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital processes and identifying vendor suitability for digital services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of digital services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Since its inception, Capgemini has been providing consulting and IT services to the BFS industry. Capgemini delivered its first buildout of a new digital bank in 2015 for a telecom provider. The telecom provider selected Capgemini due to Capgemini’s ability to deliver digital services in the U.S.  The bank was a startup, all-digital bank. The technology was a small part of the engagement. In the engagement, Capgemini delivered

  • Consulting
  • Technology layer creation
  • FinTech ecosystem of products.

Since then, Capgemini has built its digital banking capabilities by focusing first on channel enablement, then transaction processing, data management, and now cloud migration. 

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