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Infosys - Transforming Financial Services with Cloud, SaaS, and BPaaS Services

Vendor Analysis

by Andy Efstathiou

published on Dec 05, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys’ offerings and capabilities in Cloud, SaaS, and BPaaS services for the banking and financial services sector

Who is this Report for:

NelsonHall’s ‘Transforming Financial Services with Cloud, SaaS, and BPaaS Services’ profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud, SaaS, and BPaaS processes and identifying vendor suitability for Cloud, SaaS, and BPaaS services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ BFS-focused Cloud, SaaS, and BPaaS service offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Infosys has been investing heavily in developing a large ecosystem of proprietary IP, partners, and industry-specific tools to enable and propel its Cloud, SaaS, and BPaaS offerings for BFS clients. Its core banking platform, Finacle, has been architected into microservices to enable it to be bought in modules as clients require. It has built an app and services store through which clients can buy enablers to move to the cloud. Finally, it partners with other core platform providers such as Fiserv, Avaloq, and Temenos to provide modules and services to financial institutions to enhance the functionality of their platforms with modules.

Recently, Infosys has been increasing its onshore footprint to enable it to support a wider range of processes at client firms. It is embedding its AI capabilities into solutions to enhance the accuracy, speed, and process predictability of its solutions in production environments. It is now looking to productize more solutions into SaaS and BPaaS offerings for its local market clients.   

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