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ADP - RPO & Total Talent 2023

Vendor Analysis

by Jeanine Crane-Thompson

published on Jan 30, 2023

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Report Overview:

This NelsonHall assessment analyzes ADP's offerings and capabilities in RPO & Total Talent

Who is this Report for:

NelsonHall’s vendor profile on ADP is a comprehensive assessment of ADP’s RPO & Total Talent offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of RPO & Total Talent services and identifying vendor suitability for RPO & Total Talent RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the HR Technology & Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of ADP’s RPO & Total Talent offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery locations.

Key Findings & Highlights:

Automatic Data Processing, Inc. (ADP) is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration. Also, ADP offers business outsourcing services, analytics, and compliance expertise. ADP unites technology and talent from recruitment to retirement to enable clients to transform their candidate/employee experience and improve performance.

ADP Recruitment Process Outsourcing (RPO) talent solutions cover five primary pillars:

  • Talent Acquisition (TA) services include recruiting management, screening & selection, e-verification, RPO, and pre-hiring activities
  • Talent Management (TM) helps develop high-performing leaders and teams and nurtures individual skills and career growth. Core services include performance management, goal setting, compensation, learning and development, and succession planning
  • Talent Activation measures the factors most likely to predict employee behaviors and sentiment that lead to high performance, such as manager check-ins, employee engagement, performance, onboarding, offboarding, and x-boarding
  • Compensation & Rewards focuses on employee compensation planning and awarding, including market ratio, comp-ratio, pay equity recommendations, rewards, and recognition
  • Career Profile services provide employee skills mapping, career aspirations, career growth, and strengths to support internal mobility and retention.

These areas leverage ADP’s cloud-based Employee Data Platform, ADP DataCloud technology suites, and machine learning to connect personnel data for employees, managers, and leaders.

This profile focuses on the RPO and Total Talent solutions provided by ADP RPO.

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