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UiPath - Process Understanding

Vendor Analysis

by Mike Smart

published on Apr 24, 2023

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Report Overview:

This NelsonHall assessment analyzes UiPath’s offerings and capabilities in process mining and discovery

Who is this Report for:

NelsonHall’s process understanding platform evaluation profile on UiPath is a comprehensive assessment of UiPath’s process mining platform’s capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of process discovery and mining platforms and identifying vendor suitability for process understanding RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the process understanding sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of UiPath’s process mining capabilities and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

UiPath offers task and process and communication mining. The offerings are integrated into Automation Hub, the portal for managing automation life cycles within an organization.

UiPath Task Mining collects employee desktop data through two approaches:

  • Assisted task mining, i.e., a user manually starting and stopping a recording of a process
  • Unassisted task mining, i.e., a recorder continuously monitoring user actions and automatically detecting the processes.

UiPath Process Mining supports IT system data (e.g., Salesforce, SAP, ServiceNow, Microsoft Dynamics, or Oracle) through pre-built connectors and files.

With the data collected from task and process mining, UiPath offers:

  • Semantic Understanding, i.e., extracting process insights from this data and benchmarking capabilities against competitors
  • Actionability, i.e., advanced analytics such as root cause analysis and what-if analysis and process insights to drive automation and optimization
  • Continuous Monitoring (process mining only), providing real-time insights on an ongoing basis and using ongoing data to orchestrate actions within the organization.

Organizations looking for both task and process mining as part of a drive to find processes to automate should put UiPath towards the top of their shortlist.

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