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Datamatics - Transforming Intelligent Automation in Banking

Vendor Analysis

by Andy Efstathiou

published on May 16, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Datamatics’ offerings and capabilities in intelligent automation for the banking and financial services sector

Who is this Report for:

NelsonHall’s “Transforming Intelligent Automation in Banking” profile on Datamatics is a comprehensive assessment of Datamatics’ offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of intelligent automation process services and identifying vendor suitability for intelligent automation services in banking RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Datamatics’ BFS-focused intelligent automation service offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Datamatics’ largest industry vertical is BFSI, which provides it with 24% of its revenues. It builds solutions for data-driven businesses, using AI to enhance their operational productivity and improve customer experience. Datamatics’ focus on intelligent automation is delivering advisory and implementation services for data and document management. To deliver these services, Datamatics has built an integrated suite of automation solutions. These offerings are available as licensed products.

Datamatics believes that “enterprise-grade” bots enable banks to automate their entire processes, rather than only automating tasks. “Enterprise-grade” bots can be developed by business departments at clients using their suite of tools which use low/no-code development techniques. Datamatics provides in-person consulting services and offshore development and implementation services.

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