Report Outline:

This NelsonHall vendor assessment analyzes CGI's offering and capabilities in U.S. state and local government BPO and consists of 12 pages.

In the U.S. state and local government sector CGI provides industry-specific services in two segments:

• Recovery audit services as a recovery audit contractor (RAC): The services are aimed at state governments to help them reduce improper Medicare and Medicaid payments to healthcare providers and to implement actions to prevent future improper payments in accordance with CMS requirements. CGI provides Medicaid recovery audit services to five states. It is also the Medicare RAC for CMS Region B which includes 8 states
• Assisted housing services: CGI assisted housing services are delivered on behalf of housing agencies and aim to improve administration and oversight of assisted housing services including list management and property inspections. An example is CGI's partnership with the Columbus Metropolitan Housing Authority (CMHA) to serve HUD in the State of Ohio. This has been going for >10 years, originally awarded as part of HUD's management reform plan called HUD 2020, under which it outsourced the administration of its site-based Section 8 Housing Assistance Payments Programs.

CGI supports these domain-specific services with its own vertical software applications."