Vendor Analysis
published on Jun 10, 2015
Report Overview:
This NelsonHall vendor assessment analyzes Xerox's offerings and capabilities in the workers' compensation BPS sector.
Xerox is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's workers' compensation BPS profile on Xerox is a comprehensive assessment of Xerox's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers in the workers' compensation market and identifying vendor suitability for workers' compensation BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Xerox's workers' compensation BPS offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Having supported workers' compensation activities for healthcare payers in its commercial healthcare business for a number of years, in May 2014 Xerox made a significant move to expand its both its market share and workers' compensation offerings with the acquisition of ISG Holdings for $225m.