Market Forecast
published on Jun 14, 2016
Report Overview:
NelsonHall's "Global HR BPS Market Forecast: 2016-2020" consists of 76 pages. It is a comprehensive forecast of the HR BPS market and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs.
Who is this Report for:
NelsonHall’s “Global HR BPS Market Forecast: 2016-2020” report is a comprehensive market forecast report designed for:
- Executives in purchasing organizations seeking an understanding of the segmentation and size of the HR outsourcing services market and/or assessing HR outsourcing vendor presence and market share by service line and geography
- Sourcing managers monitoring the HR outsourcing industry and identifying vendor suitability for shortlists and RFPs
- Marketing, sales and business managers developing strategies to target service opportunities within the BPS market and requiring information on market size and growth
- Consultants advising clients on vendor selection
- Financial analyst specializing in the support services sector.
Scope of this Report:
The report provides a forecast for the global HR business process services market overall and by geography and by service line. It covers the following:
- The HR BPS market size for 2015 and the forecast for the BPS market through 2016 to 2020?
- The HR BPS market size and forecast for North America, specifically covering the U.S. and Canada, EMEA, specifically covering U.K., France, Germany, and Italy, Asia Pacific and Latin America
- The HR BPS market size and forecast for multi-process HRO and PEO services
- The HR BPS market size and forecast for payroll services and benefits administration services
- The HR BPS market size and forecast for RPO (recruitment process outsourcing)
- The HR BPS market size and forecast for Learning BPS
- Identification of the leading vendors together with their revenues and market shares by geography and service line.
Key Findings & Highlights:
The HRO market continues to grow steadily, with high growth in RPO and PEO services counterbalancing more modest growth in benefits administration, payroll services, and multi-process HRO.
Overall:
- HR outsourcing still purchased in hybrid form or utilizing best of breed suppliers
- Technology increasingly cloud-based for agility and single view of the workforce with an increasing need to base services around, and interface with, HR cloud platforms such as Workday and SuccessFactors together with mobile-enabling for ease of MSS/ESS
- Workforce administration and payroll the core components of MPHRO
- Talent management services either in-house or via best-of-breed
- RPO and MSP combining, with MSP moving to SOW to deliver outcomes
- RPO key areas of focus include candidate engagement, employer branding, talent pool development and management of talent pools
- Traditional payroll vendors are expanding their HR cloud software offerings. last year ~70% of payroll contracts included HCM technical provision
- Learning services moving to on-demand mobile-enabled micro-learning
- Analytics & AI hold promise for the future with strong early adoption in recruitment.