Market Analysis
published on Sep 30, 2016
Report Overview:
NelsonHall’s “Business Process Services in the Property & Casualty Sector: 2016” report is based on global interviewing of senior executives across the property & casualty sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific.
In particular, the report analyzes the principal business issues faced by property & casualty firms over the period 2016-2018, the operational initiatives planned in response to these issues, and the suitability of their current business processes to meet future business needs.
It then addresses the satisfaction of property & casualty executives with current business process services (BPS or BPO), and their attitudes towards emerging models of BPS service delivery, together with their levels of anticipated BPS spend growth and purchasing intentions by service line.
Who is this Report for:
NelsonHall’s “Business Process Services in the Property & Casualty Sector: 2016” report is a comprehensive market assessment report designed for:
- Sourcing managers investigating sourcing developments within the property & casualty sector
- Vendor marketing, sales and business managers developing strategies to target business process services (BPS) opportunities within the property & casualty sector
- Financial analysts and investors specializing in the IT services and BPS sector.
Scope of this Report:
The report is based on interviews with executives in the property & casualty sector in the U.S., U.K., Continental Europe, and Asia Pacific.
The report analyzes the worldwide market for business process services (BPS or BPO) within the property & casualty sector and addresses the following questions:
- What are the principal business issues faced by organizations in the property & casualty sector?
- What operational initiatives and enhancements are planned by organizations in the property & casualty sector?
- How suitable are their current processes perceived to be to support their future business requirements by executives in the property & casualty sector?
- How satisfied are companies in the property & casualty sector with the current delivery of BPS services?
- How would executives in the property & casualty sector like to see BPS services improved?
- What shifts in sourcing policy are expected by executives in the property & casualty sector over the next three years?
- Which approaches to BPS are favored by executives in the property & casualty sector?
- How do companies in the property & casualty sector expect their spend on BPS services to change over the next three years?
- Which processes will companies in the property & casualty sector seriously evaluate for BPS/BPO in the near future?