Market Analysis
published on Oct 20, 2016
Report Overview:
NelsonHall’s “Next Generation Supply Chain Management in the Retail Sector: 2016” 25-page report is based on interviewing of senior operations executives across the retail sector in the U.S., U.K., and Continental Europe.
In particular, the report analyzes the principal supply chain management operations pain points faced by retail firms, the extent to which retail firms need to digitalize and automate their supply chain management operations, and the characteristics sought from future supply chain management operating models.
It then addresses the extent to which retail firms are likely to outsource each of the principal processes within their supply chain operations and the benefits that they would seek from business process services.
Who is this Report for:
NelsonHall’s “Next Generation Supply Chain Management in the Retail Sector: 2016” report is a comprehensive market assessment report designed for:
- Sourcing managers in the retail sector assessing pain points and futureoperating models in supply chain management
- Marketing, sales and business managers developing strategies to target service opportunities within the supply chain management market
- Financial analysts specializing in the support services sector.
Scope of this Report:
The report is based on 60 interviews with executives in the retail sector in the U.S., U.K., and Continental Europe.
The report analyzes the market for supply chain management BPS within the retail sector and addresses the following questions:
- How satisfied are executives in the retail sector with their supply chain management operations?
- What are the principal pain points with their supply chain management operations faced by organizations in the retail sector?
- What characteristics would executives in the retail sector seek within future supply chain management operations models?
- How satisfied are retail executives with the ability of their current technology to support their company’s future aspirations?
- To what extent are operations executives in the retail sector seeking increased digitalization and automation within their supply chain operations?
- Which technologies are regarded as key to increasing the level of digitalization and automation with retail supply chain operations?
- To what extent do retail firms intend to adopt each of a range of supply chain management initiatives?
- How likely are retail firms to outsource each of the principal processes within their supply chain operations?
- What benefits would retail executives seek from supply chain management BPS?
Key Findings & Highlights:
NelsonHall research shows that established and traditional #retail firms are in the vanguard of feeling the pressure from online retailers and new digital disruptors and this pressure is not about to go away. Indeed, retail firms, especially those in the U.K. and Continental Europe, typically have a high expectation that the rate of change in their industry is accelerating, though those in the U.S., perhaps because they are already under considerable pressure, largely expect the current rate of change to remain constant.
Accordingly, retail firms on average express moderate satisfaction with their supply chain management processes with only a minority of retail firmsexpressing high satisfaction overall.
This is creating considerable opportunity for technology-led process improvement and transformation including business process services and platform-enabled BPaaS.