Market Analysis
published on Nov 07, 2017
Report Overview:
NelsonHall’s “Impact of Digital on IT Services in the High Tech Sector: 2017” 46-page report is based on global interviewing of senior executives across the high tech sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific.
The report identifies the principal business issues faced by high tech firms over the period 2017-2019, the IT and digital initiatives planned in response to these issues, and their anticipated changes in IT spend and sourcing.
In particular, the report analyzes the importance of digital to high tech firms and focuses on the nature of the digital initiatives planned by high tech firms by application and technology, together with the key benefits required from digital by high tech firms and their supplier selection criteria when purchasing digital services.
Who is this Report for:
NelsonHall’s “Impact of Digital on IT Services in the High Tech Sector: 2017” report is a comprehensive market assessment report designed for:
- Sourcing managers investigating sourcing developments within the high tech sector
- Vendor marketing, sales and business managers developing strategies to target IT services (ITS) opportunities within the high tech sector
- Financial analysts and investors specializing in the IT services and BPS sector.
Scope of this Report:
The key business issues that need to be addressed by high tech companies are increasing their speed-to-market and frequency of product iteration, improving their ability to forecast demand (often arising from market instability), and improving their return on marketing.
Digital is a significant mechanism in addressing these issues, and two out of every three high tech companies see digital as highly relevant to their industry. Accordingly, high tech companies are:
- Aiming to reduce their cost of doing business while launching new products and services to generate new revenue streams, and reducing their service turnaround times
- Focusing their digital initiatives on online commerce and the downstream supply chain, including deploying IoT/sensor based technology in support of improved service fulfillment
- Increasing their usage of SaaS and reducing new application time-to market
- Increasingly evaluating vendors on their agile development capability.
Key Findings & Highlights:
The report is based on interviews with executives in the high tech sector in the U.S., U.K., Continental Europe, and Asia Pacific.
The report analyzes the worldwide market for IT services within the high tech sector and addresses the following questions:
- What are the principal business priorities faced by organizations in the high tech sector?
- What IT initiatives are planned by organizations in the high tech sector?
- How relevant are digital initiatives to organizations in the high tech sector?
- What digital initiatives are planned by organizations in the high tech sector?
- What business areas are targeted for digital initiatives by organizations in the high tech sector?
- What digital technologies are planned to be introduced by organizations in the high tech sector?
- What are the key selection criteria used by organizations in the high tech sector to select suppliers to implement digital initiatives?
- What shifts in sourcing approach are expected by executives in the high tech sector over the next three years?
- How do companies in the high tech sector expect their spend on ITS services to change over the next three years?