New Offerings
published on Aug 18, 2014
Access to this report is restricted to logged in clients with access. Login to get full access
Report Overview:
Report Outline:
[24]7 has released a new version of [24]7 Speech, its predictive, cloud-based speech self-service solution. [24]7 Speech is using omnichannel data to predict caller intent. The solution combines prediction with natural language. The solution is digitally connected as it connects the IVR to a digital experience.