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ManpowerGroup Solutions - Next Generation Recruitment Process Outsourcing

Vendor Analysis

by Nikki Edwards

published on Jan 16, 2018

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Report Overview:

This NelsonHall assessment analyzes ManpowerGroup Solutions' offerings and capabilities in next generation recruitment process outsourcing.

Who is this Report for:

NelsonHall’s Next Generation Recruitment Process Outsourcing vendor assessment for ManpowerGroup Solutions (MPGS) is a comprehensive assessment of MPGS’ recruitment process outsourcing (RPO) offering and capabilities, designed for: 

  • Sourcing managers investigating sourcing developments within RPO 
  • HR decision makers exploring the benefits and inhibitors of RPO as evidenced from the clients and vendor capability 
  • Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within managed service programs 
  • Financial analysts and investors specializing in, or covering the HR outsourcing industry and suppliers. 

Scope of this Report:

The report provides a comprehensive and objective analysis of MPGS’ recruitment process outsourcing offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments in both its service and technology  
  • Analysis of the company’s strengths, challenges, and outlook 
  • Revenue  
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts 
  • Analysis of the company’s key offerings (service model and service components) 
  • Analysis of the company’s delivery capability (including the location, size and scale of delivery operations; and delivery via technology). 

Key Findings & Highlights:

ManpowerGroup Solutions (MPGS) focuses on outcome based talent solutions including RPO, MSP (via its TAPFIN brand), and workforce consulting (via its Proservia brand). 

MPGS serves ~490 RPO clients which have full end to end RPO contracts. Established RPOs include technology, engineering/manufacturing, telecoms, insurance and professional services. MPGS offers end to end (enterprise) RPO, project RPO, sourcing and screening, hybrid RPO blended RPO/MSP and total talent models. 

NelsonHall estimates MPGS’ revenues in 2016 were $2.4bn. MPGS’ RPO revenues in 2016 were $300264.0m and NelsonHall estimates MPGS’ 2017 RPO revenues to be ~$300.0m. MPGS will focus on flexible models across RPO, RPO/MSP, and total talent (tailored by industry, organization size, and maturity of market). It will continue to develop its in-house  capability in service specialisms (employer branding, social media, etc.); restructure its SSCs based on skills and total talent operations, using automation where appropriate; and will continue developments in/utilization of its analytics platform/other third-party tools/technologies.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Service Models
  • MPGS' Service Offerings
  • Strategic Partnership
  • Employer Branding
  • Talent Management
  • Market Intelligence
  • Process SLAs/KPIs
  • Delivery Capability and Partnerships
  • Geographic Footprint
  • Proprietary Technology
  • Technology Partners
  • Analytics and Automation
  • Data and Analytics
  • Automation
  • Other Tools and Technologies
  • Target Markets
  • MPGS' Target Markets
  • Market Drivers
  • Example of Key Clients
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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