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ADP RPO - Next Generation Recruitment Process Outsourcing

Vendor Analysis

by Nikki Edwards

published on Feb 26, 2018

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Report Overview:

This NelsonHall assessment analyzes ADP RPO's offerings and capabilities in next generation recruitment process outsourcing.

Who is this Report for:

NelsonHall’s Next Generation Recruitment Process Outsourcing vendor assessment for ADP RPO is a comprehensive assessment of ADP RPO’s recruitment process outsourcing (RPO) offering and capabilities, designed for: 

  • Sourcing managers investigating sourcing developments within RPO 
  • HR decision makers exploring the benefits and inhibitors of RPO as evidenced from the clients and vendor capability 
  • Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within managed service programs 
  • Financial analysts and investors specializing in, or covering the HR outsourcing industry and suppliers. 

 

Scope of this Report:

The report provides a comprehensive and objective analysis of ADP RPO’s recruitment process outsourcing offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments in both its service and technology  
  • Analysis of the company’s strengths, challenges, and outlook 
  • Revenue  
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts 
  • Analysis of the company’s key offerings (service model and service components) 
  • Analysis of the company’s delivery capability (including the location, size and scale of delivery operations; and delivery via technology). 

Key Findings & Highlights:

ADP RPO sits within talent management services, which forms part of ADP’s Employer Services segment. Established RPOs include pharmaceuticals/life sciences, banking, manufacturing, automotive and retail. ADP RPO mainly offers end to end (enterprise) RPO services. 

NelsonHall estimates that ADP RPO's 2016 RPO standalone revenues were $205.0m and its 2017 RPO revenues were $215.3m. 

ADP RPO will focus on offering a mix of RPO programs for organizations of all sizes; developing expertise in strategic consultation (specialist centralized teams) in the areas of social talent recruiting; continuing to develop the skills/expertise of its ADP RPO employees; using more robotic process automation (RPA) in service delivery; enhancing its analytics capabilities; and better integrating its HCM suite of technologies (particularly ADP Recruiting Management) with ADP DataCloud. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Service Models
  • ADP RPO Service Offerings
  • Strategic Partnership
  • Talent Management
  • Market Intelligence
  • Process SLAs/KPIs
  • Delivery Capability and Partnerships
  • Geographic Footprint
  • Proprietary Technology
  • Technology Partners
  • Analytics and Automation
  • Data and Analytics
  • Automation
  • Other Tools and Technologies
  • Target Markets
  • ADP RPO's Target Markets
  • Market Drivers
  • Example of Key Clients
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook
  • Appendix 1 - ADP's HCM Product Offerings

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