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TCS- Supply Chain Management Services

Vendor Analysis

by NelsonHall Analyst

published on Jan 14, 2019

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Report Overview:

This NelsonHall vendor assessment analyzes TCS' offerings and capabilities in Supply Chain Management Services.

Who is this Report for:

NelsonHall’s Supply Chain Management Services Vendor Assessment for TCS is a comprehensive assessment of TCS’ supply chain management service offerings and capabilities designed for:

  • Supply chain and planning managers monitoring the capabilities of existing suppliers of supply chain services and identifying vendor suitability for outsourcing services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the supply chain services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of TCS’ supply chain management service offerings, capabilities, and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

TCS has a significant capability in SCM BPS, with ~7,800 FTEs supporting delivery across six regions, in ~21 languages. SCM BPS is a major growth opportunity within the BPS market, and as such is of increasing importance to TCS.

TCS' SCM BPS offerings include SC operations, logistics & distribution, order management, and aftermarket services:

  • SC operations - demand management, SC design, SC planning, global order processing, manufacturing scheduling, replenishment, parameters monitoring, demand driven MRP, inventory optimization, data analytics, and insights reporting
  • Logistics & distribution - delivery mode & logistics partner processing, warehouse coordination, transport optimization and coordination with AR, sales & logistics for POD, RR, and documentation
  • Order management - quotation management, order receipt, entry & validation, credit check, inventory check, service terms coordination, and orders processing
  • Aftermarket services - warranty management, spares management and return material authorization.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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