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Cigniti– Next-Gen Testing Services

Vendor Analysis

by Dominique Raviart

published on Jan 22, 2019

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Report Overview:

Cigniti Technologies (Cigniti) is a Hyderabad-headquartered software testing services vendor which is BSE and NSE listed. It has a current market capitalization of ~$140m and is one of the top two largest testing service pureplay globally, with a headcount of 2.1k, including 1.8k testers.

A current priority for Cigniti is to shift its service portfolio and capabilities towards specialized testing services, digital services, and Agile/DevOps. It has structured its service portfolio into four main categories:

  • Quality Assurance (QA): i.e., core software testing services. QA represents a NelsonHall estimated ~75% of Cigniti's revenues
  • Quality Engineering (QE): groups Cigniti's set of specialized services including agile and DevOps testing and test support services. This includes service virtualization, test data management, and non-functional testing
  • Digital Assurance (DA): includes mobile testing, e-commerce testing, big data, and analytics testing, Salesforce application testing, medical device testing, and game testing
  • Advisory and Transformation service which provides QA consulting services.

Cigniti is actively promoting this change with a focus on expertise and skills, notably through workforce reskilling.

Also, as part of its BlueSwan family of IP, Cigniti is creating more accelerators around digital; examples include Verita (a continuous testing dashboard) and Sentiment Analyzer.

Who is this Report for:

NelsonHall’s Software Testing Vendor Assessment for Cigniti is a comprehensive assessment of Cignitis’ next-gen testing service offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for software testing services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the software testing sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Cigniti’s next-gen testing service offerings, capabilities, and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Cigniti Technologies (Cigniti) is a Hyderabad-headquartered software testing services vendor which is BSE and NSE listed. It has a current market capitalization of ~$140m and is one of the top two largest testing service pureplay globally, with a headcount of 2.1k, including 1.8k testers.

A current priority for Cigniti is to shift its service portfolio and capabilities towards specialized testing services, digital services, and Agile/DevOps. It has structured its service portfolio into four main categories:

  • Quality Assurance (QA): i.e., core software testing services. QA represents a NelsonHall estimated ~75% of Cigniti's revenues
  • Quality Engineering (QE): groups Cigniti's set of specialized services including agile and DevOps testing and test support services. This includes service virtualization, test data management, and non-functional testing
  • Digital Assurance (DA): includes mobile testing, e-commerce testing, big data, and analytics testing, Salesforce application testing, medical device testing, and game testing
  • Advisory and Transformation service which provides QA consulting services.

Cigniti is actively promoting this change with a focus on expertise and skills, notably through workforce reskilling.

Also, as part of its BlueSwan family of IP, Cigniti is creating more accelerators around digital; examples include Verita (a continuous testing dashboard) and Sentiment Analyzer.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Mobility testing
  • Access to mobile device labs
  • Mobile testing framework
  • Services provided
  • UX and UI testing
  • Usability testing
  • Sentiment Analysis
  • Accessibility testing
  • Crowdtesting
  • AI testing and AI use cases
  • RPA testing
  • Blockchain testing
  • Delivery Capability and Partnerships
  • Target Markets
  • A large U.S. online retailer
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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