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NTT DATA – Next-Gen Testing Services

Vendor Analysis

by Dominique Raviart

published on Jan 25, 2019

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Report Overview:

After the Dell Services acquisition, NTT DATA made an organizational change, removing P&L responsibility for its software testing practices, and putting the practices and communities of testers under the umbrella of its Digital Application and Information Management division. With this organizational change and a geography-based structure, NTT DATA wants to drive client intimacy and reactiveness. It is also aiming to drive the verticalization of its various software testing offerings.

NTT DATA is aiming to drive collaboration across geographical testing communities: as part of its NTT DATA Global One program, it promotes common methods and tools for solutioning, accelerators, and platforms.

Across its organization, NTT DATA estimates it has ~17.5k career testers globally. 

Who is this Report for:

NelsonHall’s Software Testing Vendor Assessment for NTT DATA is a comprehensive assessment of NTT DATA’s next-gen testing service offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for software testing services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the software testing sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of NTT DATA’s next-gen testing service offerings, capabilities, and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

After the Dell Services acquisition, NTT DATA made an organizational change, removing P&L responsibility for its software testing practices, and putting the practices and communities of testers under the umbrella of its Digital Application and Information Management division. With this organizational change and a geography-based structure, NTT DATA wants to drive client intimacy and reactiveness. It is also aiming to drive the verticalization of its various software testing offerings.

NTT DATA is aiming to drive collaboration across geographical testing communities: as part of its NTT DATA Global One program, it promotes common methods and tools for solutioning, accelerators, and platforms.

Across its organization, NTT DATA estimates it has ~17.5k career testers globally. 

Table of contents:

Table of contents:

  • Background
  • Overall background
  • Testing background
  • Revenue Summary
  • Key Offerings
  • Mobile testing
  • Access to mobile devices
  • Services provided
  • Mobile testing framework
  • UX testing
  • UX research services
  • Accessibility testing
  • Market readiness testing services/crowdtesting
  • Blockchain testing
  • RPA
  • AI
  • Adjacent offerings
  • Performance engineering
  • Testing framework
  • Agile consulting services
  • Delivery Capability and Partnerships
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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