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ManpowerGroup- Next Generation Recruitment Process Outsourcing

Vendor Analysis

by Nikki Edwards

published on Feb 15, 2019

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Report Overview:

This NelsonHall assessment analyzes ManpowerGroup's offerings and capabilities in next generation recruitment process outsourcing.

Who is this Report for:

NelsonHall’s Next Generation recruitment process outsourcing (RPO) vendor assessment for ManpowerGroup Solutions (MPGS) is a comprehensive assessment of MPGS’ RPO offering and capabilities, designed for:

  • Sourcing managers investigating sourcing developments within RPO
  • HR decision makers exploring the benefits and inhibitors of RPO as evidenced by the clients and vendor capability
  • Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within RPOs
  • Financial analysts and investors specializing in or covering the HR outsourcing industry and suppliers.

Scope of this Report:

The report provides a comprehensive and objective analysis of MPGS’ RPO offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments in both its service and technology
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s key offerings (service model and service components)
  • Analysis of the company’s delivery capability (including the location, size, and scale of delivery operations; and delivery via technology).

Key Findings & Highlights:

MPGS focuses on outcome-based talent solutions including RPO, MSP, and workforce consulting.  

MPGS manages 560 RPO clients, with established RPOs across all industry sectors, except for professional services, and travel/transport/ logistics.

MPGS offers enterprise RPO, project RPO, sourcing and screening, hybrid RPO, MSP, and consultancy services.

MPGS’ 2018 revenue represents ~13% of ManpowerGroup’s overall revenue (~$2,869.0m). NelsonHall estimates that MPGS’ 2018 RPO revenue was ~$315.6m (~11%).

MPGS will focus on unifying its MPGS (RPO) and TAPFIN (MSP) brands, integrating its proprietary MPGS and TAPFIN technology/tools into a unified platform offering, continuing to grow its consultancy services, and developing the capability of its employees to be more strategically focused on its clients.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Service Models
  • MPGS’ Service Offerings
  • Process SLAs/KPIs
  • Delivery Capability and Partnerships
  • Geographic Footprint
  • Proprietary Technology
  • Technology Partners
  • Analytics and Automation
  • Target Markets
  • MPGS’ Target Markets
  • Examples of Key Clients
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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