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CGI- Cognitive and Self-Healing IT Infrastructure Management

Vendor Analysis

by John Laherty

published on Nov 25, 2019

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Report Overview:

This NelsonHall assessment analyzes CGI's offerings and capabilities in cognitive and self-healing IT infrastructure management

Who is this Report for:

NelsonHall’s Cognitive and Self-Healing IT Infrastructure Management Services Vendor Assessment for CGI is a comprehensive assessment of CGI’s cognitive and self-healing IT infrastructure management services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for cognitive and self-healing IT infrastructure management services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in cognitive and self-healing IT infrastructure management services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of CGI’s cognitive and self-healing IT infrastructure management service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

CGI focuses on cognitive and self-healing IT infrastructure management services through its IP offering CGI SiteReliability360, which provides an AI-based automation platform to manage hybrid IT infrastructures, multi-cloud support and DevOps support model. It will also utilize additional CGI IP, including CGI Unify360, CGI OneKM, CGI Panorama360 and other third-party and ISV platforms, including Ayehu, ServiceNow, Ansible and Puppet in its overall AI-based intelligent automation approach.

CGI will utilize its innovation centers and labs, including dedicated automation practice to drive a design thinking led approach to client engagements in automation, further leveraging agile, DevOps, and cloud-native development approach.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Outlook

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