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Atos - Cognitive and Self-Healing IT Infrastructure Management

Vendor Analysis

by John Laherty

published on Feb 05, 2020

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Report Overview:

This NelsonHall assessment analyzes Atos's offerings and capabilities in cognitive and self-healing IT infrastructure management

Who is this Report for:

NelsonHall’s Cognitive and Self-Healing IT Infrastructure Management Services Vendor Assessment for Atos is a comprehensive assessment of Atos’ cognitive and self-healing IT infrastructure management services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for cognitive and self-healing IT infrastructure management services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in cognitive and self-healing IT infrastructure management services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Atos’ cognitive and self-healing IT infrastructure management service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Atos provides cognitive and self-healing IT infrastructure management services through its Infrastructure & Data Management Services (IDM) Division. These include:

  • Datacenter automation (AI Ops)
  • Automated patching
  • RPA (Infrastructure)
  • Atos Virtual Assistant (AVA) 
  • Nexthink end-user computing analytics.

Atos provides end-to-end service management and orchestration through Atos Technology Framework (ATF 2.0), which is predominantly based on ServiceNow, which is the starting point for all automation, through standard service requests, proving a self-serve catalog-based approach. Across orchestration, Atos will utilize third-party tools, internal tools, and IP.

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