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Conduent- Cloud HR Transformation

Vendor Analysis

by Elizabeth Rennie

published on May 20, 2020

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Report Overview:

This NelsonHall assessment analyzes Conduent's offerings and capabilities in Cloud HR Transformation

Who is this Report for:

NelsonHall’s Cloud HR Transformation Services profile on Conduent is a comprehensive assessment of Conduent offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud HR Transformation Services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Cloud HR Transformation Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Conduent’s Cloud HR Transformation Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Conduent’s offerings and capabilities in Cloud HR Transformation Services.

Conduent has been providing HR Service delivery for over 30 years. Across its HR Services business, Conduent serves ~300 clients and services ~10m employees and participants; of these, ~45% are Cloud HR transformations. Conduent entered the HR services business as ACS.  ACS had entered this market in 1999 and was awarded its first significant HR services contract by Motorola in 2002.  ACS sold their outsourcing practice to Xerox who spun off their BPO division into a wholly separate corporation, Conduent, in January of 2017.

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