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UST - Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Mar 09, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes UST's offerings and capabilities in cognitive & self-healing IT infrastructure management services.

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on UST is a comprehensive assessment UST’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of UST’s cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes UST’s offerings and capabilities in cognitive & self-healing IT infrastructure management services.

UST provides cognitive and self-healing IT infrastructure management services through its global automation service portfolio, which includes UST SmartOps intelligent process automation platform. It takes a consulting-led approach to automation utilizing its UST SmartStart framework (available in Microsoft Azure & Oracle Cloud Marketplaces). UST's automation consultants identify automation candidates, and through an agile approach, define an enterprise automation roadmap and drive automation change management.

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