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Genpact - Procurement Transformation

Vendor Analysis

by Alisa Samoylova

published on May 13, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Procurement Transformation.

Who is this Report for:

NelsonHall’s procurement transformation profile on Genpact is a comprehensive assessment of Genpact’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of procurement transformation services and identifying vendor suitability for procurement services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the F&A and Supply Chain services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact’s procurement offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery locations.

Key Findings & Highlights:

S2P BPS is a part of Genpact's enterprise service lines, including F&A, S2P, supply chain, and enterprise risk, and is a prioritized service line for Genpact.

With several acquisitions focusing on digital and experience capabilities and several large transformation deals, Genpact has moved upstream from its legacy offshore BPO model. A major personnel transfer BPS deal in 2019 greatly increased its category and sourcing team, which Genpact has leveraged to offer sourcing and category management services, using subject matter experts on a one-to-many basis. 

  • Genpact's current procurement offering consists of:
  • Advisory services
  • Sourcing and category management
  • Integrated P2P.

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