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UpFlux - Process Discovery & Mining Technology Evaluation 2021

Vendor Analysis

by Bailey Kong

published on Jun 03, 2021

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Report Overview:

This NelsonHall assessment analyzes UpFlux's offerings and capabilities in Process Discovery & Mining Technology Evaluation

Who is this Report for:

NelsonHall’s Process Discovery & Mining Technology Evaluation, provides an assessment of UpFlux’s process discovery & mining platform designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Process Discovery & Mining platforms and identifying vendor suitability for RFPs
  • Process reengineering and RPA and intelligent automation center of excellence personnel evaluating process discovery & mining platform capability
  • Vendor marketing, sales, and business managers looking to benchmark their platforms against their peers
  • Financial analysts and investors covering intelligent automation and process discovery & mining platforms.

Scope of this Report:

The report provides a comprehensive and objective analysis of UpFlux’s process discovery and mining capabilities, covering UpFlux platform’s functionality for:

  • Data extraction, transformation, and loading
  • Process analysis
  • Process improvement
  • Process monitoring
  • Corrective action enablement
  • Administration.

This report also assesses UpFlux’s product development strategy and strengths and challenges.

Key Findings & Highlights:

UpFlux supports data sources through connectors and files. Extracting data to UpFlux from ERP, EMR, and Imaging systems is mainly through its connectors, which the company builds as needed for its clients. UpFlux also supports uploading data using files, e.g., CSV, through its web interface.

UpFlux offers a configurable UI flowchart widget to show discovered as-is processes and can be used for comparisons. UpFlux’s flowchart widget can be configured to analyze other data types, e.g., using nodes to represent resource types (e.g., users or organizational departments). Additionally, it has a pre-built analysis — Social Network — for roles/resources.

UpFlux can suggest automation opportunities for process activities when there have been association/business rules configured. Additionally, the company has built specialized bots for its health insurance clients.

UpFlux uses kanban to enable users to evaluate the conformance of open cases and to perform actions on cases with conformance violations. In the healthcare setting, it is being used to improve patient care by monitoring the ongoing care of patients as they traverse the system.

UpFlux uses a tiered subscription model (monthly or annually) based on event log volume, which is estimated based on the average number of admitted patients for hospitals/clinics and the number of individuals covered for health insurance clients.

UpFlux has 39 employees as of April 2021, up from 23 one year prior, where about half are in product development.

UpFlux’s clientele is primarily in Brazil but is seeing growth in other countries as existing clients are taking their product internally to other countries.

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