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Software AG - Process Discovery & Mining Technology Evaluation 2021

Vendor Analysis

by Bailey Kong

published on Aug 04, 2021

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Report Overview:

This NelsonHall assessment analyzes Software AG'sofferings and capabilities in Process Discovery & Mining Technology Evaluation

Who is this Report for:

NelsonHall’s Process Discovery & Mining Technology Evaluation, provides an assessment of Software AG’s process discovery & mining platform designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Process Discovery & Mining platforms and identifying vendor suitability for RFPs
  • Process reengineering and RPA and intelligent automation center of excellence personnel evaluating process discovery & mining platform capability
  • Vendor marketing, sales, and business managers looking to benchmark their platforms against their peers
  • Financial analysts and investors covering intelligent automation and process discovery & mining platforms.

Scope of this Report:

The report provides a comprehensive and objective analysis of Software AG’s process discovery and mining capabilities, covering ARIS Process Mining’s functionality for:

  • Data extraction, transformation, and loading
  • Process analysis
  • Process improvement
  • Process monitoring
  • Corrective action enablement
  • Administration.

This report also assesses Software AG’s product development strategy and strengths and challenges.

Key Findings & Highlights:

Software AG offers two versions of ARIS Process Mining, its process mining solution for enterprises. Its original version for on-premise deployment and its new cloud-based SaaS version that was launched July 2020.

ARIS Process Mining SaaS is built from the ground up for a streamlined web experience. The two are not at feature parity, however, the company sees the two versions as serving different client needs and is developing features for each separately rather than as a unified set. Software AG also plans to begin offering ARIS PM SaaS on dedicated clouds starting October 2021. Currently, the SaaS version runs on AWS, but the company plans to support Microsoft Azure for dedicated cloud deployments in the future.

Software AG has also partnered with Kyron to offer a joint solution to clients for collecting and analyzing desktop user interactions.

Conformance checking centers around comparing process executions to a reference (“design”) model to identify where cases deviate from the specification—manifesting as skipped/extraneous events or incorrect activity sequence. A new concept introduced in 2020/21 to conformance analysis in ARIS Process Mining is the metric “process fitness.” Rather than just labeling a process instance as conformant or non-conformant, process fitness measure the degree of conformance.

The Root Cause Miner, built into the Discovery and Conformance Check analyses, is ARIS Process Mining’s widget for automated root cause analysis.

Software AG operates over 50 offices worldwide, including a Professional Service unit with 2000 expert consultants.

Software AG targets organizations looking for process visibility and management beyond standard back-office processes (especially finance) to production factory processes and supply chain/asset tracking processes, the latter two using IoT/device integration.

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