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Happiest Minds - Transforming Mortgage & Loan Services

Vendor Analysis

by Andy Efstathiou

published on Mar 23, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Happiest Minds' offerings and capabilities in Mortgage & Loan Services.

Who is this Report for:

NelsonHall’s ‘Transforming Mortgage & Loan Services’ Vendor Assessment for Happiest Minds is a comprehensive assessment of Happiest Minds’s lending industry digital services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of M&L processes and identifying vendor suitability for M&L services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of M&L services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Happiest Minds began working with the banking industry in 2012, with an engagement for a global bank headquartered in Europe.  It rewrote the bank’s legacy core platform into a cloud-native, modular digital platform.  It began working with the lending industry in 2015 with a consumer lending product implementation partnership for community-based institutions.  Over time this expanded into commercial loan solution implementations.

Happiest Minds expanded its M&L services business into the U.K. in 2016 when it helped to automate lending processes and to create a marketplace for lending.  Over time it has expanded the range of products and processes it delivers services for the M&L industry.

In 2017 Happiest Minds began delivering services for the leasing industry.  It started with asset finance origination and credit reporting services for U.K. lessors.  Since 2017 it has been expanding the range of services it offers to lessors.  Leasing clients remain U.K.-based.

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