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isolved - Payroll Services 2022

Vendor Analysis

by Elizabeth Rennie

published on Sep 07, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes isolved's offerings and capabilities in Payroll Services.

Who is this Report for:

This profile is a comprehensive assessment of isolved's Payroll Services offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Payroll Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of isolved's Payroll Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

isolved, headquartered thein Charlotte, NC, is a provider of human capital management (HCM), workforce management (WFM), and employee experience (EX) technology and associated services targeting small-to-medium-sized businesses (SMB) and mid-market organizations. It is dedicated to the North American market. The company three core offerings:

  • HCM software, a proprietary multi-tenant cloud platform, called isolved People Cloud
  • Managed payroll services
  • Professional services, called HR Services.

Since its launch, isolved has been actively acquiring, mainly to boost its technology capability and to accelerate platform adoption through acquiring resellers. 

The isolved People Cloud platform currently support ~5m users and ~145k U.S.-based small and medium-sized employers. The platform services ~91k payroll clients and processes ~$200b of payroll and taxes for ~2.6m client employees annually. All of its payroll service clients purchase the foundation of the isolved HCM platform, isolved People Cloud. It has ~1.8k employees. This profile focuses on isolved's payroll services.

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