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Accenture - Multi-Process HR Transformation Services

Vendor Analysis

by Elizabeth Rennie

published on Feb 16, 2024

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Report Overview:

This NelsonHall assessment analyzes Accenture's offerings and capabilities in Multi-Process HR Transformation services

Who is this Report for:

NelsonHall’s Multi-Process HR Transformation Services profile on Accenture is a comprehensive assessment of Accenture’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Multi-Process HR Transformation services and identifying vendor suitability for Multi-Process HR Transformation Services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Multi-Process HR Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Accenture’ Multi-Process HR Transformation Services offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, opportunities, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Accenture, founded in 1989 as Andersen Consulting and headquartered in Dublin, Ireland, is a global professional services company providing a range of strategy, consulting, digital, technology, and operations services and solutions.

Accenture’s talent and HR BPS capabilities started from its first HR outsourcing contract in 1994 with the Department of Premier and Cabinet and the Department of Treasury and Finance for the Victorian State Government in Australia. Later, in 2000, it managed a joint venture contract between the former Andersen Consulting and BT. In 2013/2014, Accenture’s capabilities around cloud-based HR services, specifically cloud consulting and implementation services, increased. In 2015 and 2016, it focused on ramping up capabilities around Workday through its Cloud Sherpas and DayNine Consulting acquisitions. In March 2017, Accenture signed a global agreement with SAP to provide HCM as-a-Service on the SAP Cloud Platform. Today, Accenture provides multi-process HR BPS services for organizations leveraging on-premise or cloud-based HCM platforms, including Workday, SAP SuccessFactors, and Oracle HCM Cloud. Accenture provides the following services:

  • HR strategy and consulting: including creating an HR vision and roadmap to support business outcomes
  • HR technology: including cloud implementation services, integration services, and application maintenance and support
  • HR operations include talent, HR BPS services, and enabling digital solutions.

Across its talent and HR BPS business, Accenture has ~100 clients and serves ~4m client employees.

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