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• CMS in Retail Banking

  Feb 13, 2014 | Market Analysis by NelsonHall Analyst

  NelsonHall's market analysis of the customer management services in the retail industry sector consists of 71 pages. [...]

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• Wipro - Application Outsourcing 2014

  Feb 13, 2014 | Vendor Analysis by Dominique Raviart

  Wipro is a major IT and BPO services vendor headquartered in India. [...]

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• Steria - Public Sector Shared Services BPO

  Feb 12, 2014 | Vendor Analysis by NelsonHall Analyst

  Steria is a Paris-headquartered IT and BPO services vendor which, in 2012, had revenues of ~€1.8bn. It operates in four main geographies: the U.K, France, Germany and Scandinavia (mostly Norway). [...]

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• Aegis - CMS in Retail Banking

  Feb 11, 2014 | Vendor Analysis by NelsonHall Analyst

  Aegis is a privately-held outsourcing and technology services company headquartered in Mumbai, India. Aegis was founded 30 years ago in the U.S. and currently has operations in 56 locations across 13 countries. It has ~55,000 employees supporting ~300 clients. The company is wholly owned by Essar, a $39bn conglomerate. [...]

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• Cognizant - Capital Markets BPO

  Feb 10, 2014 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyses Cognizant's offerings and capabilities in capital markets BPO. Cognizant is one of a number of capital markets BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]

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• Transcom - CMS in Retail Banking

  Feb 10, 2014 | Vendor Analysis by NelsonHall Analyst

  Transcom is a publicly held company headquartered in Luxembourg. Transcom started its operations in 1995 in Sweden, supporting TELE 2 and providing customer relationship management services and credit management services to the telecommunications industry and other high-volume businesses in Austria. In addition to traditional contact center service [...]

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• Firstsource - Social Media Services

  Feb 07, 2014 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Firstsources's offerings and capabilities with regards to social media services. [...]

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• Firstsource - Customer management services

  Feb 06, 2014 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in customer management services and consists of 8 pages. [...]

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• Infosys - CMS in Retail Banking

  Feb 06, 2014 | Vendor Analysis by NelsonHall Analyst

  Infosys is a publicly held company headquartered in Bangalore, India. Infosys was founded in 1981 in Pune, becoming a public limited company in India in 1992, and being listed on the NASDAQ in 1999. [...]

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• Civica - Public Sector Shared Services BPO

  Feb 05, 2014 | Vendor Analysis by NelsonHall Analyst

  U.K. headquartered Civica is primarily a software and IT services provider to the public sector, with a growing BPO services business. [...]

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