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Digital Banking Services: Establishing New Digital Banks

Market Analysis

by Andy Efstathiou

published on Dec 05, 2019

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Report Overview:

NelsonHall's market analysis of digital banking services consists of 94 pages.

Who is this Report for:

NelsonHall’s “Digital Banking Services: Establishing New Banks Market Assessment and Forecast” report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the banking industry
  • Vendor marketing, sales and business managers developing strategies to target service opportunities within the banking industry
  • Financial analysts and investors specializing in the banking industry sector.

Scope of this Report:

The report analyzes the global market banking operations services and addresses the following questions:

  • What is the current and future market for digital banking operations services?
  • What is the size and growth of the digital banking operations services market by market segment?
  • Within digital banking operations services, which processes are emerging strongly?
  • What are the market segments for banking operations services and their characteristics? What are the drivers, benefits, and inhibitors for each segment? What are vendor capabilities by segment?
  • What technologies and platforms are being utilized and what are the implications by market segment?
  • What are vendor challenges and critical success factors by market segment?
  • How vendors are positioned within each banking operations services market segment?
  • Additional topics include: contract lengths; pricing models; partnerships; acquisitions; delivery center locations and the use of offshoring; vendor targeting by client size, geography, and industry.

Key Findings & Highlights:

Digital banking services vendors increasingly deliver combined PS, cloud migration, and BPaaS services. Digital operations services are a mature business with tier 1 banks looking to setup subsidiaries to enter new markets and create omnichannel brands/offerings. Adoption and usage models are growing for the startup, regional, and mid-tier market. Vendors are delivering engagements focused on design/deploy services to support business model changes at clients. Digital banking services vendors will deliver hybrid cloud services with cognitive-enabled operations using quality tested components to support business model change. Operational delivery will be agile to support volume fluctuations which previously would not have been sustainable

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