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VENDORID = 46
VENDOR = Alorica
VENDORparam = alorica
Title = NelsonHall research on: Alorica
Description = Browse all NelsonHall's research related to Alorica on the global BPS market.

Search within reports for: Alorica

action=something else...array(7) { ["program"]=> int(-1) ["analyst"]=> int(-1) ["industry"]=> int(-1) ["serviceline"]=> int(-1) ["vendor"]=> int(46) ["country"]=> int(-1) ["application"]=> int(-1) } array(1) { ["vendor"]=> string(2) "46" }
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Alorica

VENDORID = 46
VENDOR = Alorica
VENDORparam = alorica
Title = NelsonHall research on: Alorica
Description = Browse all NelsonHall's research related to Alorica on the global BPS market.
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CMS in Telecoms

NEAT analysis Published on: May 2, 2017 by Vicki Jenkins
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Management Services specifically for the telecommunications sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in the focus areas of cost reduction, revenue increase, and customer satisfaction. Vendors evaluated are: Aegis, Alorica, Conduent, CSS Corp, Firstsource, HGS, Infosys, Intelenet Global Services, Sitel, Sutherland, Sykes, TCS, Tech Mahindra, Teleperformance, Transcom, and Transcosmos. To find out more, contact Guy Saunders at [email protected]

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