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VENDORID = 46
VENDOR = Alorica
VENDORparam = alorica
Title = NelsonHall research on: Alorica
Description = Browse all NelsonHall's research related to Alorica on the global BPS market.

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action=something else...array(7) { ["program"]=> int(-1) ["analyst"]=> int(-1) ["industry"]=> int(-1) ["serviceline"]=> int(-1) ["vendor"]=> int(46) ["country"]=> int(-1) ["application"]=> int(-1) } array(1) { ["vendor"]=> string(2) "46" }
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Alorica

VENDORID = 46
VENDOR = Alorica
VENDORparam = alorica
Title = NelsonHall research on: Alorica
Description = Browse all NelsonHall's research related to Alorica on the global BPS market.
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CX Services in Travel, Transport & Hospitality

NEAT analysis Published on: February 15, 2018 by Ivan Kotzev
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Experience (CX) Services specifically for the Travel, Transport & Hospitality sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on cost optimization, revenue generation, and CX improvement. Vendors evaluated are: Alorica, Arvato, EXL, Intelenet, InterGlobe Technologies (IGT), Mindpearl, Sitel, Sutherland, TCS, Tech Mahindra, Teleperformance, Transcom, TTEC, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected]

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