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VENDORID = 46
VENDOR = Alorica
VENDORparam = alorica
Title = NelsonHall research on: Alorica
Description = Browse all NelsonHall's research related to Alorica on the global BPS market.

Search within reports for: Alorica

action=something else...array(7) { ["program"]=> int(-1) ["analyst"]=> int(-1) ["industry"]=> int(-1) ["serviceline"]=> int(-1) ["vendor"]=> int(46) ["country"]=> int(-1) ["application"]=> int(-1) } array(1) { ["vendor"]=> string(2) "46" }
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Alorica

VENDORID = 46
VENDOR = Alorica
VENDORparam = alorica
Title = NelsonHall research on: Alorica
Description = Browse all NelsonHall's research related to Alorica on the global BPS market.
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CX Services in Energy & Utilities

NEAT analysis Published on: February 6, 2019 by Ivan Kotzev
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience (CX) services in the Energy & Utilities sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Alorica, Atento, Capita, Comdata Group, iQor, TCS, Unisono, Wipro, and WNS. To find out more, contact Keith MacLean at [email protected]

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