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Blog posts by Mike Smart

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  • Harnessing Process Mining Data to Transform the NHS

    Jul 22, 2024, by Mike Smart

      In the U.K., the efficiency of the NHS, and particularly the reduction of waiting lists, continues to be a hot political topic. While promises of cash injections are met with skepticism, a recent event in London showcased how data-driven insights could help improve the NHS’ operational efficiency without the need for major financial outlays. As part of its 22-city tour, process[...]

  • UiPath Launches Autopilot for Enhanced Bot Generation & Management

    Oct 23, 2023, by Mike Smart

      NelsonHall recently attended UiPath’s Forward VI event in Las Vegas, at which the company launched its Autopilot capabilities. While the company launched Autopilot across all its platform components, including Studio, Assistant, Apps, mining, and Test Manager, this blog focuses on its use within Studio and Assistant.  Autopilot for Studio A constant inhibitor to auto[...]

  • Automation Anywhere Looks to Generative AI to Accelerate Automation

    Jun 20, 2023, by Mike Smart

      Automation Anywhere recently announced new capabilities for its platform powered by generative AI: Automation Co-Pilot for Business Users and for Automators, plus Document Automation. Here I take a look at these new capabilities and how they compare with those of other providers, and consider the wider implications of generative AI solutions for automation developers. Automation C[...]

  • IBM Converging Risk Scores to Optimize Cybersecurity Offering

    Jun 09, 2023, by Mike Smart

      NelsonHall recently attended an IBM Security analyst day in London. This covered recent developments such as IBM’s acquisition of Polar Security on May 16th to support the monitoring of data across hybrid cloud estates, and watsonx developments to support the move away from rule-based security. However, a big focus of the event was the subject of risk. For the last few years[...]

  • The Future of Process Discovery & Mining: 2023 and Beyond

    Jan 05, 2023, by Mike Smart

      Process discovery and mining platforms, which examine organizations’ process data as part of transformation initiatives, have become an increasingly critical part of process automation and reengineering journeys. Here I look at what to expect in the process discovery and mining space in 2023 and beyond. Continuous Monitoring Traditionally we have seen COEs use process [...]

  • UiPath: Going Big with Integrated Business Automation Platform

    Oct 12, 2022, by Mike Smart

      NelsonHall recently attended UiPath’s Forward V event in Las Vegas. The company has recently passed $1bn in Annual Recurring Revenue (ARR), up 44% y/y, enabled through its base of 10.5k clients. This includes some very large clients such as Generali, and, similar to the other tier 1 automation platform providers, an exceptionally long tail of clients with <10 bots. UiPath&rs[...]

  • Automation Anywhere Launches AARI to Facilitate Bot Access to Employees

    Oct 09, 2020, by Mike Smart

      NelsonHall recently attended Automation Anywhere's 2020 innovation day, where the company launched its Automation Anywhere Robotic Interface (AARI) digital assistant focused on making bot usage easier and more accessible to employees. Automation Anywhere Robotic Interface AARI “aims to elevate employees' workflows in the same manner as at-home digital assistants s[...]

  • AntWorks Targets Breadth & Depth in Client Engagements, Partners & Curation Capabilities

    Jan 21, 2020, by Mike Smart

      Last week, NelsonHall attended ANTENNA2020, AntWorks’ yearly analyst retreat. AntWorks has made considerable progress since its last analyst retreat, experiencing considerable growth (estimated at ~260%) in the three quarters ending January 2020, and employing 604 personnel at the end of this period. By geography, AntWorks’ most successful geography remains APAC, close[...]

  • UiPath: Forging Connections Between Business Users & Automation

    Oct 24, 2019, by Mike Smart

      Reboot work was the slogan for UiPath’s recent Forward III partner event, a reference to rethinking the way we work. UiPath’s vision is to elevate employees above repetitive and tedious tasks to a world of creative, fulfilling work. The company’s vision is driven by an automation first mindset, along with the concept of a bot for everyone and human-automation collab[...]

  • Automation Anywhere’s Enterprise A2019, Simpler to Use, Quicker to Scale

    Oct 10, 2019, by Mike Smart

    ‘Anything Else is Legacy’ was the messaging presented at Automation Anywhere’s Enterprise A2019 launch, hosted in New York. The event, the first under new CMO Riadh Dridi, showcased improvements in the new version of the Automation Anywhere platform around: Experience – the most immediate change is in the UI. While prior versions utilized code, workflow, and mixed [...]

  • NelsonHall Launches Industry-First Intelligent Automation Platform Evaluation

    Sep 03, 2019, by Mike Smart

      NelsonHall has just launched an industry-first evaluation of Intelligent Automation (IA) platforms, including platforms from Antworks, Automation Anywhere, Blue Prism, Datamatics, IPsoft, Jacada, Kofax, Kryon, Redwood, Softomotive, and UiPath. As RPA and artificial intelligence converge to address more sophisticated use cases, we at NelsonHall feel it is now time for an [...]

  • Democratizing RPA through the Connected Entrepreneur Enterprise

    Jun 03, 2019, by Mike Smart

      Following on from the Blue Prism World Conference in London (see separate blog), NelsonHall recently attended the Blue Prism World conference in Orlando. Building on the significant theme around positioning the ‘Connected Entrepreneur Enterprise’, the vendor provided further details on how this links to the ‘democratization’ of RPA through organizations. [...]

  • Accenture’s Zoran Tackles Digital Identity Failings

    May 09, 2019, by Mike Smart

      NelsonHall recently visited Accenture at its Cyber Fusion Center in Washington D.C. to discuss innovations in its cyber resiliency offerings and the recent launch of its new digital identity tool, Zoran. Failings of existing role-based access (RBA) Typical identity and access management (IAM) systems control users’ access to data based on their role, i.e. position, compe[...]

  • Highlights from IBM & The Weather Company at Red Bull Racing (vlog)

    Oct 16, 2018, by Mike Smart

      Mike Smart presents summary highlights from IBM and The Weather Company at Red Bull Racing.[...]

  • Atos Strengthens Key Partnerships, Launches New AI Products

    Jul 13, 2018, by Mike Smart

      NelsonHall recently attended Atos’ Technology Day in Paris, where we heard updates on its digital technology initiatives, including key partnerships with Siemens and Google, and new AI product developments. Extending partnership with Siemens Atos gave an update on its ongoing investment with Siemens, a seven-year-old partnership that was recently extended to 2020 wit[...]

  • Quick Report from DXC Technology's 'Delivering on Digital 2018'

    Jun 29, 2018, by Mike Smart

      Mike Smart with a quick report from DXC's 'Delivering on Digital 2018' client event.[...]

  • Quick Takeaways from IBM European Analyst & Advisory Exchange (vlog)

    Nov 23, 2017, by Mike Smart

      Mike Smart reports directly from IBM’s European Analyst & Advisory Exchange 2017 with some quick take-aways regarding IBM’s transition from systems integrator to services integrator and its business resiliency services.[...]

  • How IT Services Vendors Can Help Organizations Meet GDPR

    Nov 09, 2017, by Mike Smart

      In this, the second of two articles on GDPR, I look at how IT services vendors can help companies meet GDPR compliance in several areas. You can read the first article, ‘The Impact & Benefits of GDPR for Organizations’, here. Application services Application services can help organizations in ensuring that new and legacy applications meet the GDPR articles perta[...]

  • The Impact & Benefits of GDPR for Organizations

    Oct 12, 2017, by Mike Smart

    In this, the first of two articles on GDPR, I look at how the regulation is set to impact companies, and at the benefits of compliance beyond simply avoiding penalties.     The EU's General Data Protection Regulation (GDPR) was adopted in April 2016 and will be put into force on 25 May 2018. The unified and enforceable laws contained in the regulation replace the o[...]

  • Atos’ Use of Machine Learning for the Prescriptive SOC

    Aug 01, 2017, by Mike Smart

      When NelsonHall spoke to Atos earlier in the year about its managed security services, there was a clear push to move clients away from reactive security to a predictive and prescriptive security environment, so not only monitoring the end-to-end security of a client but also performing analytics on how the business and its customers would be affected by threats. Atos’ “S[...]

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