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Why Learning at the Front-End of the Employee Life Cycle is Key to Recruitment
Apr 07, 2016, by Gary BragarAt the Spring CLO Conference this week, a good deal of the focus was on learning at the beginning of the employee life cycle to improve quality of hire, increase employee retention, and reduce costs. Xerox presented on the theme of ‘Breaking Out of the Box: Engaging Your Pipeline Candidates Through Learning’, while Raytheon Professional Services (RPS) and K4 Consulting jointly presente[...]
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ADP Takes Benefits Management Global
Mar 21, 2016, by Gary BragarAt its Meeting of the Minds (MOTM) conference last week, ADP explained its focus on full provision of services, technology, and continuous innovation, and presented recent examples, including delivery of ~10m 1095 forms in the U.S. as part of ACA, deployment of a new ‘user experience’, and the launch of ADP Onboarding. Long-established as a provider of global payroll services, ADP also[...]
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U.K. RPO Vendors Expand Service Offering, Extend Global Coverage
Feb 16, 2016, by Gary BragarNelsonHall research shows that the top vendor selection criteria for buyers of RPO services include having a geographic footprint aligned with client geographies, and the ability to scale geographically to meet future needs. Over the last few years U.K.-based vendors in particular have been expanding their RPO and related recruiting and talent offerings globally, via M&As, partnerships and/or [...]
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RPO M&A Activity Makes a Flying Start in January 2016
Feb 04, 2016, by Gary BragarAs discussed in a recent blog, acquisitions in Recruitment Process Outsourcing (RPO) have become increasingly aggressive year-on-year, and the pace of M&A activity shows no sign of diminishing, with three deals already done in January 2016: TrueBlue’s acquisition of Aon Hewitt’s RPO business The completion of the merger between Pontoon and its sister company, hyphen Orion[...]
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Excelity Global Exemplifies HRO M&A Activity in Asia Pacific
Jan 21, 2016, by Gary BragarHRO has been one of the most active markets for acquisitions in recent years and 2015 was no exception, with ~30 acquisitions across all HRO service lines (up from 25 in 2014). M&A activity in benefits administration has remained high, while RPO acquisitions have become increasingly aggressive year-on-year. However, payroll M&As have also been ticking along nicely. One notable event was Ev[...]
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To Close Talent Gap, Companies Need Greater Emphasis on Employee Engagement
Jan 05, 2016, by Gary BragarCandidate and employee engagement is often referred to as a key priority for HR leaders, and while there’s a lot of activity going on to address this, the indications are that more needs to be done. In its latest white paper, Workforce Horizons, Capita reflects on the issues and challenges HR and resourcing leaders must overcome as they attempt to impact the bottom line, and high on the l[...]
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Innovation Key to RPO Client Satisfaction & Vendor Differentiation
Dec 21, 2015, by Gary BragarIn NelsonHall’s 2015 RPO Market Analysis report, innovation was identified as a key vendor selection criterion. RPO clients are increasingly seeking vendors who will continually introduce new ideas and recommend new services, with continuous process improvement. However, in our parallel RPO NEAT vendor evaluation study, when we interviewed clients of 15 leading RPO vendors, ‘innovat[...]
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Workday HCM Growth Forges Expanded Partnerships with HRO Providers
Dec 11, 2015, by Gary BragarWorkday’s latest announcement of its expanded partnership with ADP focuses on a combination of technology and service; MNCs on Workday can now include ADP’s global payroll offering within one user experience. Through the partnership: MNCs can use ADP’s global payroll functionality from within Workday's user interface in one process for managing their glob[...]
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NGA HR’s New Capital Structure Strengthens Ability to Achieve Growth Plans
Nov 24, 2015, by Gary BragarLast week, Northgate Information Solutions, the holding company of NGA HR, announced that it has reached agreement with its shareholders and lenders regarding a new capital structure to reduce its debt and enable a faster path to growth. The new structure includes full debt-for-equity swap of the subordinated debt, and full pay down of existing senior debt (using the proceeds from the Northgate Pu[...]
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Employer Branding: An Essential Talent Management Strategy
Nov 05, 2015, by Gary BragarEmployer branding has become an integral component of an effective talent strategy. It’s synonymous with a company’s reputation as an employer, portraying the image of what the company is like to work for. The purpose of properly conveying and clearly communicating an employer’s brand is essential to attract, engage, develop, and retain the best talent for your organization. B[...]
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From Talent Acquisition to Transition: A Quick Look at Career Transition Services
Oct 20, 2015, by Gary BragarWhen Recruitment Process Outsourcing (RPO) became more widely adopted a decade or so ago, the primary focus was on the following functions: Sourcing Recruiting Selection & Assessment Administration Onboarding. During the last few years vendors have added additional capability focused on helping clients improve their talent management capability, including: Talent strat[...]
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Expanding & Diversifying the Talent Pool to Meet Employer Hiring Needs
Sep 04, 2015, by Gary BragarLast month Allegis Group announced it has combined GettingHired into its Allegis Global Solutions (AGS) business. GettingHired was acquired by Allegis Group in 2012, keeping its own brand, and is now being integrated into AGS’ talent offering, including RPO, in North America. GettingHired provides a talent pool made up of individuals with disabilities who are seeking to fill positions fro[...]
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KellyOCG Invests in the ‘Supply Chain’ of Talent Management
Jul 27, 2015, by Gary BragarThe theme of KellyOCG’s recent analyst day was ‘Talent Supply Chain Management’, which they demonstrated using their latest online analytics portal, ‘Talent Supply Chain Analytics’ (TSC Analytics). The portal has the ability to propose the optimal number of suppliers for a job category, based on supply chain modelling that has identified correlations between the nu[...]
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Ceridian Focuses on Employee Engagement with TeamRelate & WorkAngel
Jul 24, 2015, by Gary BragarAt Ceridian’s recent annual client conference, CEO David Ossip signaled a shift in company vision, from transforming HR (2013) to ‘making work life better’ (2015). And while transformation is still an important HR theme, Ceridian is now turning its attention to helping clients engage with their employees more effectively. Ceridian’s top three business priorities are empl[...]
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KPMG’s Towers Watson HRSD Acquisition Strengthens Global HR Transformation Capabilities
Jul 22, 2015, by Gary BragarKPMG recently announced its intention to acquire Towers Watson's Human Resources Service Delivery (HRSD) practice to strengthen its global HR transformation capabilities, including Workday implementations. The acquisition is expected to close by end of Q3 2015. This is a wise move, given the high growth rate of Workday. Although Workday does not break out its financial results between [...]
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IBM and SAP Partner to Enhance HCM Service Offerings
Jun 15, 2015, by Gary BragarIn early May, IBM and SAP announced a partnership to provide enhanced HR software and services to each other’s clients. On June 5, IBM Kenexa and SAP SuccessFactors execs held a call to further explain the rationale for the partnership and its expected benefits. This includes integration and access to each other’s HCM software, allowing clients to select the offering that best me[...]
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Employee Wellness Programs Get a Shot in the Arm
Jun 08, 2015, by Gary BragarSince my September 2014 blog, Wellness Outsourcing on the Rise, there have been some key developments in employee wellness programs, along with new Equal Employment Opportunity Commission (EEOC) guidance that enables employers to offer incentives to wellness participants of up to 30% of their insurance premium. With employees keenly aware of the annual rise in their out-of-pocket health insuran[...]
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Affordable Care Act - Employers Turn to BPS Providers
Apr 29, 2015, by Gary BragarAt Equifax Workforce Solutions Forum 2015, the Affordable Care Act (ACA) was one of the main topics of discussion. And it’s no wonder why: ACA is now in effect, and many U.S. corporations and individuals are still not ready, despite the act’s effective date being delayed from January 2014 to January 2015. The Congressional Budget Office estimates that employer-shared ACA respon[...]
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Getting More Out of Recruitment: Going Beyond EVP
Apr 13, 2015, by Gary BragarEmployee Value Proposition (EVP) is about more than creating a nice-looking career page with exciting reasons why candidates should join a company. It is also about empowering recruiters to use their corporate brand flexibly for individual candidate situations. This is well known to recruitment processing outsourcing (RPO) companies. However, an effective EVP can go even further. In a candidate[...]
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ADP Underscores Full Commitment to HCM
Apr 02, 2015, by Gary BragarAt ADP’s recent annual Meeting of the Minds (MOTM) client conference, CEO Carlos Rodriguez stated ADP’s commitment to now being 100% focused on Human Capital Management (HCM) following the spin-off of its Dealer Services business in 2014. This was the largest conference yet with ~1,100 clients from 500 different companies attending, and several client case studies illustrated ADP&rsquo[...]
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