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Blog posts by Dominique Raviart

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  • TCS Deploys SRE Services to Cloud Application Testing

    Nov 14, 2022, by Dominique Raviart

      TCS recently briefed NelsonHall on its approach to site reliability engineering (SRE) in the context of quality engineering (QE). SRE emerged almost a decade ago as part of the shift-right move, targeting production environments beyond traditional IT infrastructure activities such as services desk and monitoring activities. While no definition of SRE has fully emerged, TCS points [...]

  • NTT DATA to Acquire Apisero to Double its Salesforce Practice

    Nov 10, 2022, by Dominique Raviart

      We recently talked to NTT DATA about its pending acquisition of Apisero, announced last month. NTT DATA has been through significant changes recently with its merger with NTT Ltd. NTT Ltd. grouped a wide range of network and connectivity services, hardware and related services, data center hosting, IT infrastructure services, and resales. The resulting NTT DATA is now a giant with[...]

  • Infosys Structures its Sustainability Engineering Portfolio

    Oct 27, 2022, by Dominique Raviart

      We recently talked to Infosys about how its Engineering and R&D services portfolio addresses sustainability and the circular economy, given the strong client interest in sustainable product design. Infosys has accordingly evolved its sustainability engineering offerings from a series of capabilities into a portfolio that is articulated along three product lifecycle phases: des[...]

  • TCS Emphasizes Neural Manufacturing in Support of Digital Manufacturing Initiative

    Sep 21, 2022, by Dominique Raviart

      We recently talked to TCS about the company’s involvement in connected plants, TCS’ terminology for digital manufacturing. TCS has a broad connected plants portfolio, ranging from manufacturing IT systems, MES, Industry 4.0 and connected supply chain, to industrial control systems, and automation. The development of this portfolio currently emphasizes further specializ[...]

  • Testbirds Prepares for Hypergrowth

    Sep 02, 2022, by Dominique Raviart

      We recently talked to Testbirds, the largest Europe-headquartered crowdtesting firm, founded in 2012. We found Testbirds upbeat after the pandemic. The company had an excellent year in 2020, achieving revenue growth of 30% as organizations, challenged by closed offices, turned to Testbirds to conduct crowdtesting of their digital initiatives. This was followed by another excellent ye[...]

  • Cigniti Acquires RoundSqr to Accelerate its Digital Ambitions

    Aug 18, 2022, by Dominique Raviart

      We recently talked to Cigniti about its digital ambitions and its acquisition of RoundSqr. While remaining focused on quality engineering, Cigniti has quietly expanded its capabilities to RPA over the past three years. This extension is logical: RPA shares much with testing, relying on creating and maintaining bots or test scripts. This is the start: Cigniti has broad ‘digit[...]

  • Qualitest Acquires ZenQ, Expands Portfolio to Digital & Product Engineering Testing

    Aug 09, 2022, by Dominique Raviart

      We recently talked to Qualitest regarding its acquisition of ZenQ. ZenQ is the latest in a series of recent acquisitions by Qualitest, under the ownership of PE BridgePoint. The company acquired four firms in 2021: QA InfoTech (QAIT) in Bangalore, doubling Qualitest’s presence in India Olenick in the U.S. Telexiom in Germany Comply, an Israeli company that added [...]

  • Capgeminiā€™s Sogeti Positions QE in the World of IT Sustainability

    Jul 11, 2022, by Dominique Raviart

      There is a big divide between IT sustainability and quality engineering (QE). In IT, sustainability is emerging from a carbon emission niche, expanding from a consulting to an execution phase. In QE, the focus remains primarily on functional automation with continuous testing/DevOps and AI as primary drivers. In short, the two have little in common. As such, we had not anticipated[...]

  • NTT Combines NTT DATA & NTT Ltd., Streamlining ICT Operations

    Jun 16, 2022, by Dominique Raviart

      NTT DATA recently announced the long-planned merger of its international business with NTT Ltd., the overseas ICT unit of Japanese telecoms giant NTT. The combined NTT DATA and NTT Ltd. will have revenues of ¥3.5tn (~$26.2bn) and 180k personnel. With this move, NTT unites its two ICT units into a single entity, driving its vision of One NTT. The merger will remove some overlap[...]

  • Atos Announces Major Restructure: Analysis

    Jun 15, 2022, by Dominique Raviart

      On June 14, 2022, Atos announced the unexpected separation of its IT infrastructure services unit, Tech Foundation, from its BDS and Digital units. With this move, Atos has aggregated its high-growth and high-profitability units into a new company, Evidian. Its infrastructure services capabilities will stay in legacy Atos, with the objective of stopping the revenue decline and improv[...]

  • EPAM Exits Russia, Accelerates Delivery Diversification

    May 18, 2022, by Dominique Raviart

      The war in Ukraine has brought EPAM Systems (EPAM) under the spotlight. Although headquartered in Newton, PA, EPAM has a delivery network heavy in Central and Eastern Europe. It was founded in 1993 in New Jersey and specializes in service development, digital platform engineering, digital product design, and custom software. However, with its first offshore development center opening[...]

  • Infosys Cobalt Cloud Focuses on Transformation, Security & Sustainability

    May 16, 2022, by Dominique Raviart

      NelsonHall recently attended the ‘Infosys Cobalt World Tour’ conference in New York and, as the world begins to open up again, it was great to engage with Infosys executives face-to-face. Infosys presented its Cobalt Cloud strategy and use cases to increase awareness of the benefits to the marketplace and highlighted that its cloud approach is focused on achieving busi[...]

  • Amdocs Looks to Reinvent Agile QA

    May 04, 2022, by Dominique Raviart

      The world of quality assurance (QA) is continually evolving, alternating between cycles of centralization and decentralization. QA became part of testing CoEs in the 2000s, driving process standardization, test coverage and automation. More recently, in its latest organizational model, it has become part of the agile development structure and is spread across agile projects. Quality [...]

  • 2022: A Bumpy Year for IT Services Spending

    Apr 07, 2022, by Dominique Raviart

      NelsonHall is currently updating its bi-annual IT services forecasts, and here’s a quick look at some of the headlines for 2022. COVID-19 no longer a threat to IT services spending growth The world has evidently changed since our November 2021 update. The pandemic now seems largely under control, despite spikes in China. India, the world’s IT services hub, is gradua[...]

  • TMMi Foundation Accelerates Development & Refreshes Model

    Feb 11, 2022, by Dominique Raviart

      We recently talked to Erik van Veenendaal, the head of the TMMi Foundation, which promotes the TMMi QA process improvement methodologies. TMMi Has Become A Widely-Accepted Methodology for Test Process Improvement Founded in 2005, the TMMi Foundation is a not-for-profit organization focused on improving corporate test processes. It launched its TMMi methodologies at a time when [...]

  • TCS Challenges Foundation of Functional Testing with 'One Automation Ecosystem'

    Feb 07, 2022, by Dominique Raviart

      The software testing/QA industry relies on three steps for functional testing: Defining test requirements (what do I need to test?) Test case creation (creating detailed instructions) Test scripts (using these test cases to develop scripts operated by a functional test execution tool, e.g., Micro Focus QTP, Tricentis Tosca, and Selenium Grids). Broadly, these three ste[...]

  • Expleo Accelerates Application Security Testing with AI & On-Demand Digital Offering

    Jan 20, 2022, by Dominique Raviart

      DevSecOps Emerging Application security testing has been part of functional testing for many years without being a significant investment topic. Organizations have typically favored functional testing automation while moving to agile/continuous testing; they have considered application security testing as an afterthought. With the increased emphasis on cybersecurity, applicatio[...]

  • Atos Issues Profit Warning: Analysis

    Jan 10, 2022, by Dominique Raviart

      Dominique Raviart gives his reaction to today's announcement by Atos, who issued its second profit warning in seven months.[...]

  • IT Services in 2022: Entering A New Growth Phase

    Jan 06, 2022, by Dominique Raviart

      Here’s how NelsonHall expects the IT services market to shape up in the year ahead. IT spending will be sustained in 2022 Organizations quickly resumed their IT service spending in 2021: after a decline of over 3.4% in 2020, IT spending rebounded in 2021, reaching 6.9% year-on-year growth (of course, against a soft compare). We are predicting growth of 5.5% in 2022. IT[...]

  • Atos: Using AI for Salesforce Progression Testing

    Dec 21, 2021, by Dominique Raviart

      Since its creation, the software testing services industry has focused on regression testing, i.e., ensuring that previously developed software still runs after a new build. Regression testing is the core of all QA activities and has been widely adopted as part of multi-year managed services contracts. The financial services industry, with its extensive application estates updated by[...]

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