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Process Improvement the Gateway to Transformational Customer Management Services
Oct 27, 2014, by John Willmott -
HCL Awarded 11-Year Life BPO Contract Renewal to Consolidate Services by Chesnara
Aug 19, 2014, by John Willmott -
CSC Expands Partnership with IBM to Enhance Capability as Cloud Service Integrator and Manager
Aug 09, 2014, by John Willmott -
IBM Removes Major Inhibitor to Hybrid Cloud Adoption by Patenting Technique to Manage Location of Cloud Data
Aug 09, 2014, by John Willmott -
NelsonHall Launches Self-Service Market Forecasting Tool
Aug 07, 2014, by John Willmott -
HCL Launches Enterprise Function as a Service to Support Financial Services Firms in Creation of Utility Models
Apr 07, 2014, by John Willmott -
Infosys Launches Process Progression Model to Provide Common Reference Model for Process Transformation
Feb 27, 2014, by John Willmott -
BPO Becomes More Strategic in 2014
Jan 01, 2014, by John Willmott -
Operational Vision Supplants IT Vision with BPO 5.0
Jan 01, 2014, by John Willmott
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