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Blog posts by Dominique Raviart

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  • Wipro’s Topcoder & The Future of Crowdsourcing

    Dec 19, 2018, by Dominique Raviart

      We recently had a briefing with Topcoder, an entity acquired by Wipro in 2016. Topcoder is known for its crowdsourcing capabilities and its extensive community network and recognized for the wide range of services it offers across several areas of technology services, with a focus on agile development, digital design, and algorithms/analytics. Topcoder’s four main operationa[...]

  • Infosys Testing: ML Initiatives & Autonomous Testing On the Horizon

    Nov 29, 2018, by Dominique Raviart

      Software testing services continue to show vitality in their adoption of tools to increase automation. One of the areas in which vendors are investing heavily is AI, not just leveraging AI to increase automation through an analytics approach, but also in testing of AI systems. Back in November 2017, we reported on how Infosys was expanding its testing service portfolio in the areas o[...]

  • Sogeti’s Strategy for AI & RPA in Testing

    Nov 26, 2018, by Dominique Raviart

      We recently caught up with Sogeti, a subsidiary of Capgemini, to discuss the use of AI and RPA in software testing. In testing, AI use cases are focusing on making sense of the data generated by testing and from ITSM and production tools. For RPA, adoption of RPA workflows and chatbots in automating testing services has to date been minimal. Continued investment in Cognitive QA[...]

  • Quality Engineering Becoming A Reality: TCS Launches Smart QE Platform

    Oct 26, 2018, by Dominique Raviart

      In our last testing blog on TCS in July 2018, we discussed the work TCS has conducted around UX testing and the introduction of its CX Assurance Platform (CXAP). In this blog, I look at the IP that TCS launched in mid-2018 addressing another feature of the digital world: DevOps and AI. TCS’ Smart QE Platform is built on existing TCS IP, including: NETRA – automat[...]

  • TestingXperts: Focusing on Next-Gen & Technical Testing Services

    Oct 23, 2018, by Dominique Raviart

      We recently caught up with TestingXperts (Tx), a software testing/QA specialist. Tx was set up in 2013 and has presence in Harrisburg, PA, London, and Chandigarh and Hyderabad in India. Revenues of Tx in 2017 were $15m, and its current headcount is 500. The model of the company is based on Indian delivery: currently, around 80% of its personnel are located in India, primarily in H[...]

  • Tech Mahindra Continues to Shift Performance Testing Portfolio Toward Next-Gen Services

    Sep 13, 2018, by Dominique Raviart

      We recently talked with Performance Engineering, a horizontal unit within Tech Mahindra and a growth story within the firm’s testing practice: the unit’s headcount has nearly tripled in the last four years to 1.2k. Part of this success relates to changes that Tech Mahindra has made to its service portfolio, which has expanded from a specialized testing offering (perfor[...]

  • Sopra Steria’s Digital Enablers Program: Increased Adoption & AI in Mind

    Sep 07, 2018, by Dominique Raviart

      While Sopra Steria may be known for its execution excellence and its investment in delivery industrialization, it had not really invested in creating accelerators and IP. Then, early last year it launched its Digital Enablers program with accelerators in mind. The company followed a slightly different approach to some of its peers in India, and initially focused on providing its d[...]

  • Rackspace Jump-starts its Salesforce Services Business with RelationEdge

    Sep 04, 2018, by Dominique Raviart

      NelsonHall recently caught up with managed cloud and hosting vendor Rackspace. We discussed Rackspace’s May 2018 acquisition of a Salesforce consulting and systems integration partner, RelationEdge, and how the acquisition fits into its plans. Who is RelationEdge? RelationEdge (RE) was founded in 2013, in San Diego, CA. The company is positioned as a business process reen[...]

  • TCS’ CX Assurance Platform: a Bold Ambition for Digital Testing

    Jul 19, 2018, by Dominique Raviart

      In the past five years, NelsonHall has observed software testing services vendors adapting their portfolio around digital testing, focusing initially on agile and DevOps, and with a sense of urgency given the accelerating adoption of agile development methodologies. The transformation towards DevOps/continuous testing is ongoing, with most vendors now having their DevOps testing buil[...]

  • T-Systems Targeting Modest Growth & Better Profitability by 2021

    Jun 19, 2018, by Dominique Raviart

        By Dominique Raviart & Rachael Stormonth Deutsche Telekom’s Capital Market Day 2018 included a session in which the new CEO of T-Systems Adel Al-Saleh explained how he intends to turn around the Systems Solutions market unit (T-Systems). Back to onshore vendor profitability standards by 2021 Al-Saleh’s message to investors is clear: the priority is [...]

  • Tech Mahindra’s ATA Tackles the Challenges of Model-Based Testing

    Jun 15, 2018, by Dominique Raviart

      Tech Mahindra recently briefed NelsonHall on its new model-based testing (MBT) offering, Automated Test Assurance (ATA). To date, enterprises have shown interest in MBT technology, but take up has been low, partly because they had already invested in creating test cases and test scripts and were reluctant to make a further investment in creating a new a set of process models/diagrams[...]

  • Testbirds Continues to Experiment with its Crowdtesting Portfolio

    May 14, 2018, by Dominique Raviart

      When NelsonHall published the first crowdtesting vendor evaluation in the industry in 2017, it was striking to see how the main crowdtesting players had different strategies and were developing their services in different directions. And crowdtesting continues to surprise by bringing novelty to the testing service industry – an industry essentially based on process and, increas[...]

  • Accenture’ s Teach & Test Methodology for AI Testing

    May 11, 2018, by Dominique Raviart

      In the past three years, testing service vendors have been looking at how to adopt more automation and apply AI to testing. Accenture, meanwhile, has been approaching things from a different angle, looking at how to test AI software itself rather than applying AI to the delivery of testing services. Here I look briefly at Accenture's approach to AI testing, which used a two-ph[...]

  • Infostretch: Leveraging AI for Software Test Optimization

    Apr 17, 2018, by Dominique Raviart

      I have touched several times on how AI is being used in the context of software testing for reducing the number of test cases, optimizing coverage, and estimating the number of defects in an upcoming release of an application. And, as AI technology is becoming pervasive, we are expecting more use cases to emerge for software testing soon. We recently had a discussion with Santa Cl[...]

  • What M&A Activity at SQS Means for its Management Consulting Model

    Apr 05, 2018, by Dominique Raviart

      We recently spoke with QA specialist SQS about how its acquisition of Moorhouse Consulting and its own acquisition by Assystem Technologies (AT) are each supporting its management consulting (MC) services ambitions. SQS continues to deploy its MC units across geographies Firstly, Moorhouse Consulting. This U.K.-based company brings in ~140 consultants and £22m in annual r[...]

  • IoT Platforms: Build or Buy? Implications for Clients & IT Services Vendors

    Apr 03, 2018, by Dominique Raviart

      There is an abundance of IoT platforms on the market. Many technology firms (e.g. IBM Software, AWS, PTC/Thingworx, Microsoft), major manufacturing firms (GE, Siemens, ABB, Bosch, Schneider Electric) and some large IT services vendors (e.g. Accenture, TCS, and Atos via Worldline) have invested in their own IoT platform products. History is repeating itself, as the build or buy que[...]

  • Accenture Articulates its ER&D Ambitions

    Mar 13, 2018, by Dominique Raviart

      We were recently briefed by Accenture on the creation of Industry X.0 within its Accenture Digital organization. The discussion far exceeded the scope we were expecting of Industrial IoT, and it signaled Accenture’s expansion in Engineering and R&D discussions (ER&D), with bold ambitions not just from a product design perspective, but also from a manufacturing and produ[...]

  • Sogeti Deploys AI & Analytics in Testing, Unveils Cognitive QA

    Feb 15, 2018, by Dominique Raviart

      We continue to assess the impact of AI on software testing services in its various forms (ML, NLP, deep learning), talking to the major suppliers in the industry. Vendors have been accelerating their investment in AI technologies to make sense of the wealth of data available in defect management tools, production logs, and ITSM software tools, creating use cases – mostly around[...]

  • IoT Beyond Connectivity: Deutsche Telekom & T-Systems Open Up to Partnerships & Packaged Offerings

    Feb 07, 2018, by Dominique Raviart

      T-Systems recently held an analyst event which specifically covered the IoT capabilities of parent company Deutsche Telekom AG Group (DTAG) and its own Digital Division. Here are the key takeaways. IoT Connectivity Services IoT is clearly important for DTAG and for T-Systems for connectivity reasons: NelsonHall estimates that most of its IoT revenues come from traditional SIM c[...]

  • Wipro’s Appirio One Year On: Investing in Digital Consulting, IP & Verticalized Offerings

    Jan 29, 2018, by Dominique Raviart

      We recently met with the senior management of Appirio, acquired by Wipro in November 2016, for an update on developments in 2017 and priorities for 2018. As part of Wipro, Appirio has been able to accelerate the development of its digital consulting units and its investment in IP and accelerators, working alongside Wipro’s industry units, and also to expand into other geographi[...]

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