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Blog posts by Rachael Stormonth

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  • Atos: Verticalization Key to New 3-Year Plan

    May 08, 2019, by Rachael Stormonth

    Atos’ global analyst event in Boston in April came just a few weeks after its launch of a new 3-year plan ‘Advance 2021’ (Atos Digital Value Advancing Customer Excellence) about which we have written here. Key to Atos’ mid-term and longer-term growth is the effectiveness of its drive to align its operating model to be more industry and client focused. As such, we wer[...]

  • Advance 2021: The Road Ahead for Atos

    Mar 01, 2019, by Rachael Stormonth

    It is a decade since Thierry Breton assumed the mantle of CEO and Chairman at Atos, his arrival marking the end of a troubled period for the company. In that time, the company has improved its profitability (when he arrived, its operating margin was just 4.8% and all service lines were experiencing a deterioration in profitability, so his ambition of a double-digit margin seemed ambitious). Al[...]

  • BearingPoint Looks to Evolve Advisory Model Under New Managing Partner

    Dec 06, 2018, by Rachael Stormonth

      NelsonHall recently attended BearingPoint’s analyst event in Lisbon. As it starts its second decade with a new Managing Partner (Kiumars ‘Kiu’ Hamidian, only the second in the company’s history), the strategy that has served BearingPoint well in its first ten years is now evolving in ways that reflect significant developments in the nature of the consulting ma[...]

  • Atos-Syntel: Boosts Atos North America Portfolio; a Transformation Lever for B&PS Business Globally

    Dec 05, 2018, by Rachael Stormonth

    L to R: NelsonHall's David McIntire, Rachael Stormonth, Andy Efstathiou, and Dave Mayer  NelsonHall recently attended an Atos North America event in Dallas which focused on the newly formed Atos-Syntel organization in North America. Earlier this year we noted that Atos in the U.S. was still a work in progress (see here). The event was held just days after its acquisition of Sy[...]

  • Atos Acquiring Syntel: Fills Hole in North America; Has Potential to Transform B&PS Business Globally

    Jul 23, 2018, by Rachael Stormonth

    This week started with the announcement by Atos of its intended acquisition of Syntel for $41 a share, a total consideration of around $3.57bn including Syntel’s net debt of $201m, in an all-cash deal. Syntel being acquired is not a total surprise: the company has faced some challenges recently, and in the previous four weeks its share price had been going up strongly (from $31.61 a s[...]

  • Tech Mahindra’s Blueprint for Next Gen IT Services

    Jun 01, 2018, by Rachael Stormonth

      Readers of the NelsonHall Quarterly Updates on Tech Mahindra over the last two years will be aware of initiatives that have taken place to turn around the LCC business it acquired, and also of recent investments such as a minority stake in Altiostar. This blog looks at some of the other sectors in which Tech Mahindra operates, and at some broad developments around service delivery. [...]

  • Verticalization & Localization Driving Strategy at NIIT Technologies

    May 24, 2018, by Rachael Stormonth

    NelsonHall recently attended NIIT Technologies’ analyst and adviser event in London, and we were keen to get an update on developments at the company since the arrival of Sudhir Singh as CEO. We were aware that the last two quarters have seen a significant increase in the number of large deal signings (five, compared with two in H1 FY18), also that there have been a significant number of[...]

  • Atos: North America a Work-in-Progress

    Apr 18, 2018, by Rachael Stormonth

    NelsonHall recently attended the Atos global analyst event in Boston, where we were keen to get an update on topics including: Atos’ strategy for growth in North America, which has new leadership following a rather disappointing 2017 Recent developments and short-term priorities for offerings in the Digital Transformation Factory. It appears to us that, nearly three years af[...]

  • IBM Services - Returning to the Limelight at IBM

    Nov 24, 2017, by Rachael Stormonth

    This month, NelsonHall has attended the IBM Services analyst/adviser events in New York and Paris and we noted a distinct evolution in emphasis, with a much closer alignment between IBM's two services divisions. In recent years, IBM’s Global Business Services (GBS) and GTS businesses have been somewhat in the shadows of its Cognitive Solutions segment, although together they rep[...]

  • TCS’ New Service Line Structure, Business 4.0 Emphasis: Both Very Positive; Collaboration Challenge in Harnessing ignio to Optimum Benefit

    Nov 02, 2017, by Rachael Stormonth

    NelsonHall recently attended a TCS analyst event in Boston, the theme of which was Business 4.0: Intelligent, Agile, Automated, and on the Cloud. A few months ago, soon after Rajesh Gopinathan took over as CEO, TCS undertook its first major service line revamp for many years (we provided details of this in our Quarterly Update on TCS – see here). As such we were keen to learn more about [...]

  • DXC Spins Off U.S. Federal Business: What Does This Mean for Rest of U.S. Public Sector Business?

    Oct 12, 2017, by Rachael Stormonth

    I have just looked back at a blog I wrote last May when the news broke of the DXC/HP ES tie-up. Here is an extract: “There is the question of the U.S. federal business that HPE ES will bring in, a market that CSC has only just exited. Will it play a part in the newco? Overall, U.S. public sector would account for around 11% of the newco, way below CSC’s non-compete threshold.[...]

  • Genpact Acquires TandemSeven, Adding Human-Centered Design IP & Consulting to Digital Transformation Capabilities

    Sep 07, 2017, by Rachael Stormonth

    Genpact announced another acquisition today, that of TandemSeven, a design thinking (DT)-led CX /UX innovation consultancy based in Boston, with offices also in New York and Chicago. This is Genpact’s fourth acquisition in the U.S. this year; all four clearly supporting the company's drive to radically evolve its portfolio from traditional BPS to a coherent set of offerings designed [...]

  • Genpact: Using OnSource to Bring New Digital Process Models to Property Claims Assessments

    Aug 31, 2017, by Rachael Stormonth

      NelsonHall recently caught up with Genpact to discuss their recent acquisition of OnSource and their plans to integrate it with BrightClaim – we were not surprised to hear that the two acquisitions are indeed connected, and part of Genpact’s strategy to introduce new digital process models in P&C insurance. To set the scene: Earlier this month, on the day of [...]

  • Immediate Takeaways from Infosys Confluence 2017 (vlog)

    May 30, 2017, by Rachael Stormonth

     In this video,Rachael Stormonth, NelsonHall’s EVP Research, reports from the Infosys Confluence 2017 event in SanFrancisco.  [...]

  • Infosys Confluence 2017: So Nia and Yet So Far

    May 27, 2017, by Rachael Stormonth

      NelsonHall recently attended the Infosys Confluence customer event. Last year the theme was covered in the interlinked motifs of Automation, Innovation, and Education (see here). This year, the theme evolved to ‘Unlimit’, which on the surface is more outward facing. We were not looking so much for an update on developments at Infosys over the last year (we cover thes[...]

  • Genpact Acquires BrightClaim to Enhance Positioning as Disruptive Claims Managed Service Provider

    May 18, 2017, by Rachael Stormonth

    By Rachael Stormonth and John Willmott   Genpact has had a traditional presence in offshore-based adjudication support services for the property & casualty sector but is now, supported by its acquisition of BrightClaim, aiming to reposition as a disruptive provider of claims managed services. The acquisition of BrightClaim provides Genpact with deep onshore domain a[...]

  • NelsonHall on DXC Technology Launch (vlog)

    Mar 31, 2017, by Rachael Stormonth

        In this video blog, Rachael Stormonth, NelsonHall's EVP Research, discusses the birth of DXC Technology. Financial information on the combined company can be found here. NelsonHall's reaction to the news of the acquisition at its announcement can be found here.[...]

  • Cohesive Portfolio & North America Central to Atos' 2019 Ambition

    Mar 17, 2017, by Rachael Stormonth

      Atos’ recent analyst and advisor day in Boston provided further details around the company’s three-year (2017-2019) growth ambitions that the company unveiled in November 2016. In a nutshell, Atos is targeting: CC/CS revenue growth of 2%-3% per annum (2016: +1.8%) An adjusted operating margin in the range of 10.5%-11.0% by 2019 (up from in 9.4% 2016). More he[...]

  • NTT DATA Services: First Look at the Newly Married Couple

    Mar 07, 2017, by Rachael Stormonth

      In our blog last November (see here) at the time of NTT DATA Inc.’s closure of its acquisition of Dell Services, we summarized that Dell Services was a strategic but expensive acquisition for NTT DATA, and that while the former Perot Systems did not thrive as part of Dell, now it is part of NTT DATA Services it is back to being a services pureplay, also that the appli[...]

  • WNS Moves from P2P to Source-to-Pay with Denali Sourcing Services

    Feb 02, 2017, by Rachael Stormonth

    WNS has just closed its acquisition of Denali Sourcing Services.  An investment of around $40m, funded primarily with long-term debt, this is WNS’ largest acquisition in a decade (since that of Marketics Technologies, which enhanced its ability to offer offshore analytics services in 2007). And it is paying over 2x revenues for Denali Sourcing Services. So this is more than a tuck-i[...]

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