Market Reports
published on Jun 24, 2024
Report Overview:
This document provides an update to NelsonHall’s assessment of the mortgage and loans services market in the light of recent market developments.
Who is this Report for:
NelsonHall’s market update for the mortgage and loans services market is designed for:
- Sourcing managers investigating sourcing developments within the financial services sector
- Vendor marketing, sales, and business managers developing strategies to target service opportunities within the financial services sector
- Financial analysts and investors specializing in the financial services sector.
Scope of this Report:
This Market Update report updates NelsonHall's assessment of the mortgage and loans services market, including:
- A recap of the key points from our last market assessment
- A summary of significant market developments since then
- A brief analysis of how the banking industry is responding to changing market dynamics.
Key Findings & Highlights:
NelsonHall’s previous market update on mortgage and loans services found that:
- Mortgage originations were slowing across markets due to the persistence of high interest rates
- Mature market mortgage delinquencies were rising slowly, but consumer loan delinquencies (especially in the U.S. were rising quickly)
- Limited investment funds for operational transformation were driving the increased use of cloud, AI, and open banking
- Large lenders are looking to sell captive operations.