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FIS - Transforming Mortgage and Loan Services

Vendor Analysis

by Andy Efstathiou

published on Mar 02, 2020

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Report Overview:

This NelsonHall vendor assessment analyzes FIS' offerings and capabilities in transforming Mortgage and Loan Services

Who is this Report for:

NelsonHall’s Transforming Mortgage and Loan Services Vendor Assessment for FIS is a comprehensive assessment of FIS’s Digital Banking Services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of mortgage and loan process outsourcing and identifying vendor suitability for Transforming Mortgage and Loan Services RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of transformation of mortgage and loan services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

FIS has provided M&L solutions to lenders since its inception in 1968. It began its retail banking BPO services in 1999, adding M&L services in 2001. The initial M&L BPO engagement supported a major insurance company that had set up a bank that made consumer auto loans. FIS focused its initial services on loan administration services.

Commercial lending services began at FIS in 2015 with the acquisition of SunGard. SunGard had provided solutions and services focused on the wholesale financial services market, including corporate and capital markets clients. 

Table of contents:

Table of contents:

  • Background
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Outlook

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