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Track the pattern of service adoption by monitoring Wealth & Asset Management contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Syntel - Capital Markets BPO

Vendor Analysis

by Andy Efstathiou

published on Sep 16, 2013

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Report Overview:

This NelsonHall assessment analyses Syntel's offerings and capabilities in capital markets BPO. Syntel is one of a number of capital markets BPO companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's Retail Banking BPO Vendor Assessment for Syntel is a comprehensive assessment of Syntel's retail banking BPO (RB BPO) offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for CM BPO RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of Syntel's capital markets BPO offerings, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall assessment analyses Syntel's offerings and capabilities in capital markets BPO. Syntel is one of a number of capital markets BPO companies analyzed in NelsonHall's comprehensive industry analysis programs.

Syntel's CM BPO revenues are generated in product-related BPO (securities processing).

Syntel began its CM BPO business delivering only back-office CM BPO processes. Over time clients have added middle-office processes, and eventually front-office processes, as they have become comfortable with Syntel's services.

Syntel BPO delivers services from two primary delivery centers:

  • Mumbai
  • Pune

Syntel's primary targets are:

  • Tier 1 capital markets service providers
  • Tier 1 asset managers
  • Tier 2 asset managers

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