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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Mar 12, 2013
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in multi-process finance & accounting outsourcing (MP FAO) services. Genpact is one of a number of F&A Outsourcing services companies analyzed as part of NelsonHall's MP FAO industry analysis.
Genpact is a $1.9bn BPO and IT services provider headquartered in Gurgaon, India. Genpact was founded in 1997 as the captive shared services operations of General Electric (GE) and completed its IPO in 2007.
NelsonHall's multi-process F&A BPO (MP FAO) Vendor Assessment for Genpact is a comprehensive assessment of Genpact's MP FAO offerings and capabilities designed for:
The profile provides a comprehensive and objective analysis of Genpact's MP FAO offerings, capabilities, and market and financial strength, including:
Genpact currently employs ~16,150 FTEs in its F&A business, of which ~12,000 are engaged in the delivery of multi-process F&A BPO (MP FAO) services.
With 6 MP FAO deals signed, Genpact can point to 2012 as being another successful year for its MP FAO business, underpinned by its investments in its SEP methodology and Smart Business Services analytics.
Genpact is looking to the European market to provide the main source of MP FAO opportunities in 2013. Having already established an enviable roster of global clients, including 20+ U.S. and European headquartered organizations supported from its main European delivery center in Bucharest, Romania, its Accounting Plaza acquisition provides Genpact with not only an expanded near-shore delivery footprint but also a growing European retail client-base.
