John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
meet & followOnly NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.
To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
Track the pattern of service adoption by monitoring F&A & Supply Chain Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!
These documents are available to logged in clients that have purchased access to this program.
Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Nov 12, 2024
This NelsonHall key vendor assessment consists of 59 pages and provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities, and market and financial strengths
NelsonHall's Key Vendor Assessment on Wipro is a comprehensive assessment of Wipro's offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Wipro’s offerings, capabilities, and market and financial strengths, including:
On April 6, 2024, Wipro appointed Srini Pallia as CEO and Managing Director. Pallia was previously the CEO of Americas 1. Pallia benefited from a vertical mix in Americas 1, which was more resilient in the past 24 months than the more BFSI and high-tech-centric Americas 2.
Thierry Delaporte left Wipro after four years of transformation, bold decisions such as the $1.45bn acquisition of Capco, and adopting a geography-based structure (rather than the vertical GTM organization that most Indian vendors have).
Delaporte essentially brought operations hygiene back to Wipro, aiming to simplify the organization (with a geography-based structure), cross-sell, lower delivery costs (through reshaping its age pyramid), target large accounts, increase wallet share, win larger contracts (with the creation of a large deal pursuit team) to drive revenue growth, and focus on partnerships (AWS, Microsoft, Google Cloud, Salesforce, SAP, and ServiceNow).
However, Delaporte failed to execute his May 29, 2020, mandate to accelerate organic growth. Wipro has continued to underperform its Indian peers in terms of organic revenue growth.
