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Contracts Database

for F&A

Track the pattern of service adoption by monitoring F&A contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Xerox - Order-to-Cash

Vendor Analysis

by NelsonHall Analyst

published on Jul 06, 2012

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Report Overview:

This NelsonHall vendor assessment analyzes Xerox's offerings and capabilities in O2C outsourcing services. Xerox is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs.

Scope of this Report:

The report provides a comprehensive and objective analysis of Xerox's O2C outsourcing offerings, capabilities and market and financial strengths including:

  • Analysis of the company's offerings and key service components
  • Identification of the company's strategy, emphasis and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's delivery organization including the location of delivery locations

Key Findings & Highlights:

Xerox is headquartered in Norwalk, Connecticut. Xerox provides document management, IT and BPO services.

Xerox's Order to Cash business sits within the BPO segment of Xerox Services.

With its F&A BPO services, Xerox is targeting multinational and large national organizations. O2C services are typically provided as part of larger multi-process FAO deals for Xerox clients in North America and Europe.

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