Vendor Analysis
published on Jun 25, 2024
Report Overview:
This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Supply Chain Transformation for Sustainability
Who is this Report for:
NelsonHall’s supply chain transformation for sustainability profile on Infosys is a comprehensive assessment of Infosys' offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of supply chain services with a focus on sustainability services and identifying vendor suitability for supply chain services with a focus on sustainability RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in supply chain services with a focus on the sustainability sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys' supply chain transformation and sustainability offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
With ~8,900 supply chain FTEs and ~75 clients worldwide, Infosys offers end-to-end supply chain capabilities across consulting, managed services, and technology. These services are integrated as ‘One Infosys’ and aim to deliver business values such as improved efficiency, effectiveness, and experience. With a focus on a "live" supply chain, Infosys' supply chain offering is focused on solving client challenges while leveraging digital supply chain offerings.
NelsonHall expects Infosys to further invest in redefining or renewing some of the existing offerings and identifying potential areas for value-added upstream new offerings such as planning-as-a-Service and platform-as-a-Service to continue to drive growth in SCM revenue and stay relevant in the market.
Infosys has a vision of "live" supply chains, meaning resilient, sustainable, and sentient. Infosys positions its supply chain offering by focusing on "re-imagine supply chain." This includes:
- The supply chain network to become "live at core," e.g., supporting shifts in the business model to eCommerce
- The supply chain platforms to become "live at scale" by harnessing the power of data and AI
- The supply chain experience and process to become "live by design", e.g., making supply chain platforms user-friendly.
As part of its "live" supply chain concept, Infosys has been focused on creating an agile, resilient and autonomous "industry 5.0 digital supply chain".