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Latest Key Vendor Assessment
Mar 27, 2025 | Vendor Analysis by Dominique Raviart
This NelsonHall key vendor assessment consists of 86 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths
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Published reports:
published reports related to within the NEAT Reports program
Sep 25, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "HGS and Global Credit Card Provider - Transformational CMS" case study is an example of how transformational CMS was used to meet a client's increasingly stringent NPS targets. [...]
view this reportdownload abstractSep 25, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Teleperformance (previously Aegis) and U.S. BFSI - Transformational CMS" case study is an example of how transformational CMS was used to increase a client's NPS. [...]
view this reportdownload abstractSep 24, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Firstsource and U.K. Media - Transformational CMS Case Study" is an example of how transformational CMS was used to increase efficiencies and NPS. [...]
view this reportdownload abstractSep 24, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Teleperformance (previously Aegis): Transformational CMS Services for a U.S. Healthcare Provider" case study is an example of how transformational CMS was used to improve CSAT. [...]
view this reportdownload abstractAug 05, 2014 | Vendor Analysis by Dominique Raviart
QualiTest Group is a software testing and QA services vendor headquartered in Petach-Tikva, Israel, close to Tel Aviv. It is privately owned and has a headcount of ~1.6k. It is the second-largest software testing pure-play in the world, by headcount and by revenues. [...]
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