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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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published reports related to within the NEAT Reports program
Nov 23, 2015 | Market Forecast by John Willmott
NelsonHall's "Global F&A BPO Market Forecast: 2015-2019" consists of 48 pages. It is a comprehensive forecast of the F&A BPO market and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of F&A BPO [...]
view this reportdownload abstractNov 23, 2015 | Market Forecast by Gary Bragar
NelsonHall's "Global HRO Market Forecast: 2015-2019" consists of 79 pages. It is a comprehensive forecast of the HR BPO and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of HRO service lines, 40 geographie [...]
view this reportdownload abstractNov 23, 2015 | Vendor Analysis by NelsonHall Analyst
Sitel Worldwide (Sitel) is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). Currently, Sitel has ~68k employees supporting 40 languages, and 128 contact centers across 21 countries. [...]
view this reportdownload abstractNov 23, 2015 | Vendor Analysis by NelsonHall Analyst
Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...]
view this reportdownload abstractNov 23, 2015 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of customer management services in the high tech sector consists of 53 pages. [...]
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