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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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Jul 24, 2015 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes CSC's offerings and capabilities in the workers' compensation BPS sector.
CSC is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis. [...]
view this reportdownload abstractJul 21, 2015 | Vendor Analysis by NelsonHall Analyst
Genpact, formerly known as GE Capital International Services (GECIS), is a BPO and IT services provider headquartered in Gurgaon, India, set up in 1997 as a captive of General Electric Capital. At the end of 2004, GE placed these operations under Genpact Global Holdings (GGH), a specially formed Luxembourg entity, and divested 60% of its stake in t [...]
view this reportdownload abstractJul 21, 2015 | Vendor Analysis by NelsonHall Analyst
In 2005, Wipro began offering portal and content management support. In 2009, it won an IT contract with Charming Shoppers Inc., which included an element of marketing support. In fiscal (FY) Q3 2010, Wipro was awarded a joint contract with Accenture to provide a broader BPS contract to British American Tobacco, which included marketing application [...]
view this reportdownload abstractJul 21, 2015 | Vendor Analysis by NelsonHall Analyst
Xerox Marketing Services previously fell under the company's Global Services banner. The marketing services came about as a spinoff from the company's hardware division, when clients wanted Xerox to take over document management functions including localization and translation for physical print. Xerox then moved into digital content management ser [...]
view this reportdownload abstractJul 20, 2015 | Vendor Analysis by NelsonHall Analyst
Infosys began providing marketing BPS services in 2008. Initially, these services were included in Infosys' sales and procurement practice; it provided simple campaign management and support to sales teams in the form of presentation production. [...]
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