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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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Apr 21, 2012 | Vendor Analysis by NelsonHall Analyst
Civica is new to local government BPO services in the U.K. having been awarded its first revenue and benefits services contract by Gloucester City Council in October 2011. This is likely to be the first of more local government BPO contracts to come for Civica which has an established presence in the sector thanks to its software and ITO services. [...]
view this reportdownload abstractApr 15, 2012 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Cognizant's offerings and capabilities in Reference Data Management BPO. Cognizant is one of a number of Reference Data Management BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
view this reportdownload abstractApr 15, 2012 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in O2C outsourcing services. Firstsource is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
view this reportdownload abstractApr 05, 2012 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in O2C outsourcing services. IBM is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
view this reportdownload abstractApr 03, 2012 | Vendor Analysis by NelsonHall Analyst
U.K. local government is Capita's largest vertical market, contributing 18% of group revenues in 2011. (This excludes emergency services that accounted for an additional 3%). In white collar BPO services segment, Capita is the top supplier by revenue, providing a broad range of services that include revenues and benefits, HR, and front office serv [...]
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